Processing Agent

hace 2 semanas

Lima, Perú iVisaTravel A tiempo completo

Join to apply for the Processing Agent role at iVisa.

We're growing Don't miss the opportunity to be part of our global team as our Processing Agent.

About Us

At iVisa we believe that traveling should be simple. That's why over 1 million travelers have chosen us to facilitate their passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 80% year on year. We know our biggest strength is our people and we're looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun

Why iVisa?

  • Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
  • Work from anywhere: We embrace a remote-first approach, yet we offer the opportunity for periodic in-person gatherings.
  • Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
  • Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
  • Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
  • Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
  • Rest and Relaxation: We offer flexible PTO for all employees.

As a Processing Agent, you'll be responsible for:

  • Verify incoming information from the applicant client.
  • Process customer data for visa processing via the web.
  • Identify and notify the presence of erroneous information and refer to the customer service agent if necessary.
  • Recommend process improvements.

What will make us choose you?

  • A responsible, organized, dynamic, and detail-oriented person with high analytical skills.
  • Motivated to give the best of himself/herself and show initiative to solve problems.
  • Availability to work mornings or evenings and weekends.
  • Interested in doing research.
  • Great service orientation, responsible and trustworthy.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Travel Arrangements and Technology, Information and Media

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