Payments Support Agent

hace 3 semanas

Lima, Perú misterbandb.com A tiempo completo

**Payments agent for Payments Department**

**Share the misterb&b love, join us **

misterb&b is the world’s largest short term rental marketplace dedicated to the gay community with 200,000 hosts over 135 countries. misterb&b was founded in 2014 and participated in Batch 12 of one of the top accelerator programs in the world, 500 startups. A team of 35 highly involved staff members work for misterb&b across our 3 offices: Los Angeles, Paris, and Lima.

We help the global gay community experience the world, feeling welcome everywhere they are, providing ways to connect with others at home and around the world. misterb&b is opening up more possibilities for travelers and more business for renters. We're a game-changer startup.

**Responsibilities**:

- You will work from Tuesday to Saturday to be able to attend our customers from all over the world.
- Your monthly goals will be to assist our users regarding their payments inquiries
- Processing payments and refunds
- Assisting our users to process payments online
- You will be in charge of providing our users with an incredible customer service and to help more and more of our clients feel more than satisfied with the misterb&b experience. You will have many opportunities to improve skills.
- Manage all kinds of situations: calm worried travelers and turn them into our best ambassadors.
- Reply quickly to a high volume of messages and questions from our users.
- Localize our users by giving them the best service possible so that they fall in love with misterb&b and use us regularly.

**Your are**:
Very comfortable on the telephone, not afraid to engage in sometimes complicated conversations with our users.

You have great commercial skills, and are not afraid of spending a lot of time over the phone.

You are a problem solver and want to help our users as much as possible with the site, as well as to provide a quality follow up service (like the one you’ve always wanted when you call a hotline)

You are organized and know how to balance multiple problems at once and to resolve them efficiently.

**Qualifications**
- Work experience in customer service
- Work experience in banking industry
- English is mandatory, French is desired
- Desire to help others
- You support misterb&b and are excited at the idea of sharing your passion

**Other Details**:

- Contract length: 3 months renewable. (Testing period in recibo por honorario). After the initial three months, you will be included in Payroll
- Starting date: ASAP
- Full-time contract
- Basic salary: S/. 1,900 - S/. 2,000.
- Performance bonuses (after the testing period): S/. 420 - S/. 520.
- SCHEDULE: Tuesday to Saturday from 12m to 9pM/Friday: 7am to 4pm

**Job Types**: Full-time, Contract, Permanent
Contract length: 12 months

Pay: S/.2,000.00 - S/.2,520.00 per month

**Language**:

- French (preferred)
- English (required)

  • Payments Support Agent

    hace 2 semanas

    Lima, Perú misterbandb.com A tiempo completo

    **Payments agent for Payments Department** **Share the misterb&b love, join us !** misterb&b is the world’s largest short term rental marketplace dedicated to the gay community with 200,000 hosts over 135 countries. misterb&b was founded in 2014 and participated in Batch 12 of one of the top accelerator programs in the world, 500 startups. A team of 35...

  • Trust & Safety Support Agent

    hace 2 meses

    Lima, Perú misterbandb.com A tiempo completo

    **Payments agent for Payments Department** **Share the misterb&b love, join us !** misterb&b is the world’s largest short term rental marketplace dedicated to the gay community with 200,000 hosts over 135 countries. misterb&b was founded in 2014 and participated in Batch 12 of one of the top accelerator programs in the world, 500 startups. A team of 35...

  • Trust & Safety Support Agent

    hace 4 semanas

    Lima, Perú misterbandb.com A tiempo completo

    **Payments agent for Payments Department** **Share the misterb&b love, join us !** misterb&b is the world’s largest short term rental marketplace dedicated to the gay community with 200,000 hosts over 135 countries. misterb&b was founded in 2014 and participated in Batch 12 of one of the top accelerator programs in the world, 500 startups. A team of 35...

  • Administrative and Commercial Agent

    hace 4 semanas

    Lima, Perú Scouter Career & Recruitment A tiempo completo

    We are on the lookout for an exceptional **Administrative and Commercial Agent** with English skills. This role will provide excellent customer service, effectively manage technology projects and contribute to the growth and retention of the company's customer base. **Responsabilities**: - Develop sales strategy campaigns: Through the CRM platform, create...

  • Trust & Safety Support Agent

    hace 2 semanas

    Lima, Perú misterbandb A tiempo completo

    Payments agent for Payments DepartmentShare the misterb&b love, join us misterb&b is the world's largest short term rental marketplace dedicated to the gay community with 200,000 hosts over 135 countries. misterb&b was founded in 2014 and participated in Batch 12 of one of the top accelerator programs in the world, 500 startups.A team of 35 highly involved...

  • Customer Support Agent English- Spanish

    hace 3 semanas

    Lima, Perú ThePowerBusiness School A tiempo completo

    ThePowerMBA is a business school founded in 2017 that has broken the status quo of the traditional MBA market, offering a 360º business curriculum but fully online, 15 min lessons (microlearning) and for an affordable price. We are non-accredited and yet, in Spain companies such as EY, Accenture and Cocacola are using our program to train their employees....

  • Inside Sales

    hace 2 meses

    Lima, Perú SEAFAIR PERU SAC A tiempo completo

    _**Agente de Carga Multinacional, con amplia trayectoria por más de 15 años como embarcador y sedes en Chile, Perú, EEUU y casa matriz en Alemania. Se requiere una persona que quiera desarrollarse en el área comercial del transporte Internacional.**_ Se ofrece: - Sueldo base + comisiones. - Movilidad - Contrato a plazo fijo, luego a indefinido. -...

  • Inside Sales

    hace 4 semanas

    Lima, Perú SEAFAIR PERU SAC A tiempo completo

    _**Agente de Carga Multinacional, con amplia trayectoria por más de 15 años como embarcador y sedes en Chile, Perú, EEUU y casa matriz en Alemania. Se requiere una persona que quiera desarrollarse en el área comercial del transporte Internacional.**_ Se ofrece: - Sueldo base + comisiones. - Movilidad - Contrato a plazo fijo, luego a indefinido. -...

  • French Speaker

    hace 3 semanas

    Lima, Perú Scouter Career & Recruitment A tiempo completo

    We are on the lookout for an exceptional **Administrative and Commercial Agent **with English and French skills. This role will provide excellent customer service, effectively manage technology projects and contribute to the growth and retention of the company's customer base. **Responsabilities**: - Develop sales strategy campaigns: Through the CRM...

  • Administrative Assistant

    hace 4 semanas

    Lima, Perú Scouter Career & Recruitment A tiempo completo

    We are on the lookout for an exceptional **Administrative and Commercial Agent **with English and French skills. This role will provide excellent customer service, effectively manage technology projects and contribute to the growth and retention of the company's customer base. **Responsabilities**: - Develop sales strategy campaigns: Through the CRM...

  • Asistente Administrativo

    hace 4 semanas

    Lima, Perú Scouter Career & Recruitment A tiempo completo

    We are on the lookout for an exceptional **Administrative and Commercial Agent **with English and French skills. This role will provide excellent customer service, effectively manage technology projects and contribute to the growth and retention of the company's customer base. **Responsabilities**: - Develop sales strategy campaigns: Through the CRM...

  • Broker Support

    hace 2 semanas

    Lima, Perú Aon A tiempo completo

    Job Description:We're hiringAon are currently recruiting a Broker Support, to join our team in Reinsurance PerúAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate...

  • Customer Support Agent

    hace 5 días

    Lima, Perú Foundever™ A tiempo completo

    About UsFoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless...

  • Agente Customer Support

    hace 3 semanas

    Lima, Perú SOFT CONSTRUCT LIMITED SUCURSAL PERU A tiempo completo

    BetConstruct : Somos una empresa que brinda servicios de desarrollo de plataformas virtuales para juegos de apuestas en línea, actualmente estamos buscando Agentes de Servicio al Cliente, altamente comunicativo con manejo de idiomas (inglés y portugués) para unirse a nuestro equipo de Servicio al Cliente. **Responsabilidades**: - Atención online a...

  • French Speaker

    hace 2 semanas

    Lima, Perú Scouter Career & Recruitment A tiempo completo

    We are on the lookout for an exceptional Administrative and Commercial Agent with English and French skills. This role will provide excellent customer service, effectively manage technology projects and contribute to the growth and retention of the company's customer base.Responsabilities: Develop sales strategy campaigns: Through the CRM platform, create...

  • Director, Visa Direct Product Management

    hace 6 días

    Lima, Perú Visa A tiempo completo

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Agente de Customer Support

    hace 2 semanas

    Lima, Perú SOFT CONSTRUCT LIMITED SUCURSAL PERU A tiempo completo

    BetConstruct : Somos una empresa que brinda servicios de desarrollo de plataformas virtuales para juegos de apuestas en línea, actualmente estamos buscando Agentes de Servicio al Cliente, altamente comunicativo con manejo de idioma portugués para unirse a nuestro equipo de Servicio al Cliente.Responsabilidades: Atención online a través de chats. Resolver...

  • Sales Support Representative- Perú

    hace 3 semanas

    Lima, Perú Caterpillar A tiempo completo

    **Career Area**:Marketing / Sales / Product Support**: **Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just...

  • Asistente Administrativo

    hace 2 semanas

    Lima, Perú Scouter Career & Recruitment A tiempo completo

    We are on the lookout for an exceptional Administrative and Commercial Agent with English and French skills. This role will provide excellent customer service, effectively manage technology projects and contribute to the growth and retention of the company's customer base.Responsabilities: Develop sales strategy campaigns: Through the CRM platform, create...

  • Agente Customer Support

    hace 2 semanas

    Lima, Perú SOFT CONSTRUCT LIMITED SUCURSAL PERU A tiempo completo

    BetConstruct : Somos una empresa que brinda servicios de desarrollo de plataformas virtuales para juegos de apuestas en línea, actualmente estamos buscando Agentes de Servicio al Cliente, altamente comunicativo con manejo de idiomas (inglés y portugués) para unirse a nuestro equipo de Servicio al Cliente.Responsabilidades: Atención online a través de...