Product Manager, Platform
hace 3 semanas
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** Please submit your resume in English**
OpenLop is seeking an experienced and driven Platform Product Manager to take us to the next level. In this high-impact role, you will work closely with key players across the organization, aligning our vision across all applications, prioritizing the needs of our internal teams and developers, all while managing complex technical aspects. This position offers the opportunity for strong collaboration and the camaraderie of an innovation-driven team committed to technical excellence.
Important Note: This position can live in Lima, Peru, but works alongside and in collaboration with our U.S. teams. You must be able to speak English at an advanced level, including written communication. The interview process will include several conversations in English.
At this time, we are not accepting candidates outside of Lima, Peru.
What You'll Do:
- Own our platform strategy by developing and executing the overall platform strategy, roadmap, and vision, aligning it with OpenLoop's business objectives and user needs.
- Drive technical innovation by leading the development and optimization of core platform components, including APIs, platform partner integrations, and cross-product capabilities like messaging and telephony.
- Enhance workflow management by designing and implementing robust workflow management solutions that streamline operations across the platform.
- Leverage and spearhead AI capabilities within integrations and development of AI-driven features to enhance platform functionality and user experience.
- Ensure scalability and stability by overseeing the platform's architecture to guarantee its ability to support multiple products and services while maintaining performance and reliability.
- Foster collaboration by working closely with various internal teams to maintain a cohesive product vision across the platform.
- Define and manage the platform roadmap, prioritizing technical requirements and feature development.
- Collaborate with engineering teams to design, develop, and maintain APIs, data infrastructure, and security protocols.
- Lead the integration of third-party partners and services into the platform ecosystem.
- Develop and implement cross-product capabilities such as messaging and telephony systems.
- Create and maintain comprehensive API documentation for internal and external developers.
- Establish and monitor key performance indicators (KPIs) to measure platform health and identify areas for improvement.
- Drive the development and integration of AI capabilities across the platform.
Who You Are:
- Technical degree in Computer Science or a related field / MBA is a plus.
- 7+ years in product management, with a focus on platform or technical product management.
- Background in healthcare is required, including tele-health technology, HIPAA compliance knowledge, and data security.
- Strong technical knowledge in software architecture, APIs, cloud technologies, and workflow management systems.
- Proven experience managing large-scale technology platforms, API design, and platform partner integrations.
- Proficiency in AI technologies to enhance platform capabilities.
- Expertise in agile development methodologies and creating/monitoring platform KPIs.
- Knowledge of messaging and telephony systems.
- Data-driven decision-making and identifying root causes of technical issues.
- Ability to balance speed and thoughtful decision-making for cost-effective solutions.
- Market trend analysis to guide platform and team development.
- Exceptional communication skills to bridge technical and non-technical stakeholders.
- Conflict resolution with a confident, respectful approach to debate and collaboration.
- Building credibility through expertise and reliability.
- Dedicated to delivering high-value platform features for end-users and stakeholders.
- Consistent track record of delivering high-quality platform enhancements that drive business value.
** Please submit your resume in English**
In addition to competitive salaries, this role includes:
- Long term contract under a Peruvian company ID ("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
- Unlimited Vacation Days - Yes We want you to be able to relax and come back as happy and productive as ever.
- EPS healthcare covered 100% with RIMAC --Because you, too, deserve access to great healthcare.
- AFP retirement plan—to help you save for the future.
- We'll assign a computer in the office so you can have the best tools to do your job.
- You will have all the benefits of the co-working space located in Lima - Miraflores, in addition to free beverages, internal talks, bicycle parking, best view of the city and more).
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states in the U.S.
Our Company Culture
Everyone is encouraged to bring ideas to the table and make things happen here at OpenLoop. This fits in well with our core values of Autonomy, Competence, and Belonging, as we want everyone to feel empowered and supported to do their best work.
** Please submit your resume in English**
Seniority level- Mid-Senior level
- Full-time
- Product Management
- Industries
- Hospitals and Health Care
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