Tele Sales Agent
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For one of our clients, we are looking for a Tele Sales Agent to support our client's campaign.
Key responsibilities
- Call eligible members using the leads provided.
- Clearly explain the offer, answer questions, and handle objections professionally.
- Guide interested members through the purchase process in the app.
- Log each call outcome accurately, including interest, purchase, rejection, orno answer.
- Record the reason when a member declines the upgrade.
- Provide a brief weekly summary of calls, conversions, and rejection reasons.
- Follow the data-confidentiality requirements; customer data must remain within company premises and systems.
Requirements
- Previous experience in telesales, a call center, or customer service; health insurance experience is an advantage.
- Fluent in Arabic with a good command of English.
- Professional phone manner, patience, and confidence handling objections.
- Basic computer skills, including Excel or similar tools, to record call outcomes accurately.
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