Customer Service

Hace 2 días

Asia, Lima, Perú Logisly Jornada completa S/ 28,000 - S/ 47,000 Por obra

We work with smart, nice, driven people in solving complex problems and building products to improve Indonesia's logistics.

  • Receive and process orders from customers
  • Act as a liaison for order allocation with the operations team
  • Bridge communication for shipment status updates and monitoring
  • Facilitate shipment documentation and billing processes
  • Handle customer inquiries and complaints promptly and effectively
  • Coordinate with internal teams to ensure smooth operations and customer satisfaction

Requirements

  • Minimum Diploma (D3) or Bachelor’s degree (S1) in any major (preferably Management, Communication, or Logistics)
  • Strong communication skills (both verbal and written)
  • Detail-oriented, proactive, and service-oriented
  • Familiar with digital tools (Excel, Google Sheets, CRM, or internal systems)
  • Able to work in a team and under pressure
  • Experience in customer service or logistics is a plus