Reservations Specialist, North America

hace 2 semanas

Lima, Perú G Adventures A tiempo completo

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the role

Reporting to the Reservation Manager, the Reservation Specialist serves the needs of G Adventures customers - internal and external. Duties will include completing the day-to-day reservations duties throughout the North America region. This role is ultimately responsible for ensuring that all reservations tasks are completed efficiently and to the highest possible standard, attention to detail, customer service, teamwork and outstanding communication skills are key to the success of this role.

What you’ll be doing:
- Accurate completion of all reservations as requested by the Sales team and as designed by the Product team (respect of Block Sheet).- Accurate completion of all required validations and ensure systems and tools (e.g. Block Sheet, Validations) are accurate, report any issues to Reservations Manager.- As a Specialist, you will be assigned some of the most complex reservation duties (FIT, special reservations ) and will act as a mentor for the reservation coordinators.- Maintain an open communication with our supply chain and provide them with training to understand our processes when needed.- Support the Global Sales teams by ensuring that last minute booking requests and changes are handled and communicated efficiently.- Ensure that all tasks are completed timely and accurately to avoid any unnecessary fees to G Adventures (respect cancellation terms )- Maintain an open communication with the Operations team when issues arise with reservation to make sure that the optimum resolution is found.- Carry the emergency phone as required in rotation with others. In case of Emergency, you might be required to assist outside of regular work hours.- Update passenger status in system.- Assist in ensuring the G Adventures brand and other client brands are properly represented throughout the region.- To contribute to G Adventures performance by displaying a positive, enthusiastic attitude and showing support and involvement in G Adventures initiatives and activities

Desired Skills and Experience

Must Have:
- Computer skills- Highly proficient in English both written and spoken- 4+ years experience in the travel industry- Familiarity with Regional Geography- Excellent Customer Service and Listening Skills- Problem Solving/Complaint Resolution- Decision Making Skills- Team Player, Flexible, Co-operative Approach- Self Motivated and Goal orientated- Excellent Attention to Detail, Well Organized- Positive and Innovative Attitude- Good time management skills

Nice to Have:
- Knowledge of G Adventures product in the region- Vocational Qualification related to Travel & Tourism/Business

**QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU**

What do we offer you?- Competitive salary commensurate with the role- Competitive benefits package- Birthday day off- Vacation time for you to recharge- Enhanced Parental Leave- Learning and growth opportunities

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

  • Sales Representative

    hace 4 semanas

    Lima, Perú Actum Lab North America Inc. A tiempo completo

    **Sales Representative - Latin America (Remote)** Are you a passionate, results-driven individual with a hunger for sales and a knack for building relationships? Do you speak fluent Spanish and have a strong background in sales? If so, we have an exciting opportunity for you to join our team as a Sales Representative for the Latin American market. This is a...

  • Service Center Specialist

    hace 1 mes

    Lima, Perú Epson America, Inc A tiempo completo

    **Long Description**: **Principal Accountabilities** - In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:_ - Under Limited Supervision: - Review and process monthly payments for each Authorized Service Center (ASC). - Provide support to warranty extensions, services on-site, technical...

  • Short Term Rental Listing Specialist

    hace 3 semanas

    Lima, Perú Independent Recruiter A tiempo completo

    We're helping one of our clients, Midtown Stays, hire a Short Term Rental Listing Specialist. “Join a fun and quickly expanding team of professionals helping property owners better manage their Airbnbs.” Compensation: USD 4.5 - 7.5/hour. - Health insurance Location: Remote (for Brazil, Colombia, Ecuador, Peru, Bolivia, Uruguay, Paraguay, Argentina,...

  • Short Term Rental Listing Specialist

    hace 3 semanas

    Lima, Perú Independent Recruiter A tiempo completo

    We're helping one of our clients, Midtown Stays, hire a Short Term Rental Listing Specialist. “Join a fun and quickly expanding team of professionals helping property owners better manage their Airbnbs.” Compensation: USD 4.5 - 7.5/hour. - Health insurance Location: Remote (for Brazil, Colombia, Ecuador, Peru, Bolivia, Uruguay, Paraguay, Argentina,...

  • Security Specialist

    hace 1 mes

    Lima, Perú IFC Systems Corporation A tiempo completo

    **Security Specialist** **Job #**: - req23077**Organization**: - World Bank**Sector**: - General Services**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - Spanish/English**Preferred Language(s)**: **Closing Date**: - 7/3/2023 (MM/DD/YYYY) at 11:59pm...

  • Peru Operations Specialist

    hace 4 semanas

    Lima, Perú G Adventures A tiempo completo

    About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...

  • Security Specialist

    hace 1 mes

    Lima, Perú World Bank Group A tiempo completo

    **Job #**: - req23077**Organization**: - World Bank**Sector**: - General Services**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - Spanish/English**Preferred Language(s)**: **Closing Date**: - 7/3/2023 (MM/DD/YYYY) at 11:59pm UTC**Description** The WBG...

  • Communications Specialist

    hace 1 mes

    Lima, Perú Cuatrecasas A tiempo completo

    **DESCRIPCIÓN EMPRESA** Cuatrecasas, firma de abogados internacional con marcada implantación en España, Portugal y América Latina, cuenta con un equipo multidisciplinar y diverso de más de 1700 profesionales en 27 oficinas de 13 países, que cubren todas las disciplinas del derecho de empresa y trabajan en colaboración constante, compartiendo retos y...

  • Human Resources Coordinator

    hace 7 días

    Lima, Perú America Steel Trade Corporation A tiempo completo

    **HR Coordinator** **America Steel Trade Corporation** is an international trading company headquartered in North Miami, Florida. AST specializes in sourcing, exporting/importing, and distributing commodities to the North, Central and South American Markets. - Who are we looking for:_ A motivated and self-driven individual who has significant communication...

  • Especialista Ti

    hace 1 mes

    Lima, Perú METRICA ANDINA A tiempo completo

    Por encargo de nuestro cliente, nos encontramos en la búsqueda de un ESPECIALISTA DE SOLUCIONES T Metrica Andina es la primera filial latinoamericana del grupo de consultoría español Métrica Consulting. El grupo comenzó operaciones con el inicio del nuevo siglo y desde entonces ha participado en distintos proyectos en distintos países de Europa...

  • Principal Mining Engineer

    hace 1 mes

    Lima, Perú Trafigura A tiempo completo

    Main Purpose: Trafigura Mining Group (TMG) manages Trafigura operational mining assets, conducts technical due diligences and provides technical support to internal and external stakeholders. The group is geographically located in several offices in Europe, North America, South America, Asia and Oceania. Knowledge Skills and Abilities, Key...

  • Site Reliability

    hace 4 semanas

    Lima, Perú Canonical - Jobs A tiempo completo

    This role is an opportunity for a hands-on, but literally hands-off, technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for operations automation and a passion for technology, then you will enjoy working with some of the best people in the...

  • Site Acquisition Specialist I

    hace 4 semanas

    Lima, Perú SBA Communications A tiempo completo

    Who We Are SBA Communications (SBA) is an industry leader in providing the wireless infrastructure that makes communication work, with a track record of growth throughout the Americas, South Africa and Southeast Asia. Our purpose is to enable the communications that are essential in connecting people. We are listed on NASDAQ under the symbol SBAC and our...

  • UI Developer

    hace 4 semanas

    Lima, Perú Power Costs Inc A tiempo completo

    Senior UI Developer Power Costs Inc. (PCI) is the premier provider of software, superior customer support, and value-added services for energy companies worldwide. For almost 30-years, PCI has set the standard for developing customer-focused, customer-driven software to meet the constantly evolving needs of ISO/RTO market participants and bilateral traders....

  • Accountant/admin. Assistant

    hace 4 semanas

    Lima, Perú Power Costs Inc A tiempo completo

    Accountant/Admin. Assistant PCI Energy Solutions, (PCI) is the premier provider of software, superior customer support, and value-added services for energy companies worldwide. For almost 30-years, PCI has set the standard for developing customer-focused, customer-driven software to meet the constantly evolving needs of ISO/RTO market participants and...

  • Azure Data Engineer

    hace 4 semanas

    Lima, Perú Bertoni Solutions A tiempo completo

    Company Description We are a multinational team of individuals who believe that with the right knowledge and approach, technology is the answer to the challenges that business face today. We have been bringing this knowledge and approach to our customers since 2016, helping them translate technology into their success. With Swiss roots and our own...

  • Identity Security Solutions Sales Specialist

    hace 1 mes

    Lima, Perú SEK - Security Ecosystem Knowledge A tiempo completo

    SEK es una empresa que nace con más de 20 años de experiência y profundo conocimiento en ciberseguridad. Presente en 7 países, conecta a más de 750 profesionales apasionados y expertos en seguridad digital. Ser SEK significa ser parte de una empresa de referencia en América Latina y emprender un vuelo desafiante: pensar en el futuro y actuar hoy como...

  • Identity Security Solutions Sales Specialist

    hace 1 mes

    Lima, Perú CleanCloud A tiempo completo

    SEK es una empresa que nace con más de 20 años de experiência y profundo conocimiento en ciberseguridad. Presente en 7 países, conecta a más de 750 profesionales apasionados y expertos en seguridad digital. Ser SEK significa ser parte de una empresa de referencia en América Latina y emprender un vuelo desafiante: pensar en el futuro y actuar hoy como...

  • Associate Director for International Student

    hace 1 mes

    Lima, Perú Global University Systems A tiempo completo

    **Global University Systems (GUS) **is focused on becoming one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. GUS delivers a wide variety of programmes, including bachelor’s...

  • Técnico Mecánico Homologación Gas

    hace 1 mes

    Lima, Perú Inchcape A tiempo completo

    Inchcape es el distribuidor automotriz líder a nível global, con presencia en más de 40 países. Somos socios estratégicos de 40 de las marcas automotrices más importantes, impulsando una movilidad mejor, para hoy y para el futuro. Somos un equipo diverso y global, formado por más de 20.000 personas, que fomenta una cultura de inclusión y...