Peru Operations Specialist
hace 2 semanas
About Us
G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.
Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can’t wait for you to join us.
About the role
Reporting to the Regional Operations Manager Peru & Southern Cone, the Operations Specialist serves the needs of G Adventures customers - internal and external. Duties will include working with suppliers, the field staff and the Reservations team using efficient process and actioning any foreseeable problems. You will also need to communicate clearly and efficiently with travelers. Support the Regional Operations Leadership team to ensure accuracy of product and flow of operations.
What you’ll be doing:
- Administrative support for the Global Sales and Base Camp Operations teams for information-gathering and logistics related to travellers before arrivals.- Assist in ensuring the G Adventures brand and other client brands are properly represented throughout the region.- Working with Regional Operations Leadership team and appropriate Stakeholders (Product ) to ensure product maintenance, audit and development/implementation of new product development.- Monitoring of incident reports as they come in, communicating with the Reservation and CEO Manager as necessary to determine if follow up is needed, and communicating with appropriate individuals to assist in issue resolution.- Coordinate with the Regional Operations Leadership team regarding last minute changes, and keep the CEO’s and providers informed.- Through a deep knowledge of the region, assist the reservation Team with solutions when new alternatives are needed to ensure a trip can run according to its itinerary.- Support the Customer Solutions team for on-tour and post-tour issues, investigating, collaborating and communicating with the stakeholders to manage situations as effectively as possible and bring them to resolution.- Assist with validations to facilitate vendor reservations in coordination with the reservations team. This includes on-tour and post tour changes where modifications to the system are needed so that invoices match the system when received. Assessment and communication of cancellation fees to Base Camp Ops, might require negotiation with suppliers at times.- In case of emergency, you might be required to assist outside of regular work hours.- Carry the emergency phone as required in rotation with others.- To contribute to G Adventures performance by displaying a positive, enthusiastic attitude and showing support and involvement in G Adventures initiatives and activities
Desired Skills and Experience
Must Have:
- Highly proficient in English both written and spoken- 3+ years experience in the travel industry- Computer skills- Familiarity with Regional Geography- Excellent Customer Service and Listening Skills- Problem Solving/Complaint Resolution- Decision Making Skills- Team Player, Flexible, Co-operative Approach- Self Motivated and Goal orientated- Excellent Attention to Detail, Well Organized- Positive and Innovative Attitude- Good time management skills
Nice to Have:
- Knowledge of G Adventures product in the region- Vocational Qualification related to Travel & Tourism/Business
**QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU**
What do we offer you?- Competitive salary commensurate with the role- Competitive benefits package- Birthday day off- Vacation time for you to recharge- Enhanced Parental Leave- Learning and growth opportunities
*Applicable based on location*
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
-
Peru Operations Specialist
Encontrado en: Talent PE C2 - hace 1 semana
Lima, Perú G Adventures A tiempo completoAbout UsG Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local...
-
Operations Specialist
hace 2 días
Lima, Perú Adistec A tiempo completoEl Operations Specialist es responsable del procesamiento de órdenes de compra con proveedores locales y del exterior cumpliendo con los tiempos establecidos y de acuerdo a lo especificado - Controlar los costos y márgenes de todas las órdenes de venta. - Recepción y envío de licencias a nuestros clientes. - Gestionar reclamos con proveedores. -...
-
Marine Peru Operations Senior Surveyor
Encontrado en: beBee jobs PE - hace 1 semana
Lima, Perú RINA A tiempo completoRINA is currently recruiting for a Marine Peru Operations Senior Surveyor to join its office in El Callao, Peru within the Marine Americas Region Division.MissionTo conduct the assessment and inspection of ships and other marine structures during construction and in operation, ensuring compliance with Class requirements, statutory regulations, and any other...
-
Marine Peru Operations Senior Surveyor
Encontrado en: beBee S PE - hace 3 semanas
Lima, Perú RINA A tiempo completoRINA is currently recruiting for a Marine Peru Operations Senior Surveyor to join its office in El Callao, Peru within the Marine Americas Region Division. Mission To conduct the assessment and inspection of ships and other marine structures during construction and in operation, ensuring compliance with Class requirements, statutory regulations, and...
-
Marine Peru Operations Senior Surveyor
Encontrado en: beBee S PE - hace 2 semanas
Lima, Perú RINA A tiempo completoRINA is currently recruiting for a Marine Peru Operations Senior Surveyor to join its office in El Callao, Peru within the Marine Americas Region Division. Mission To conduct the assessment and inspection of ships and other marine structures during construction and in operation, ensuring compliance with Class requirements, statutory regulations, and...
-
Specialist-guest Experience
hace 2 días
Lima, Perú Marriott International, Inc A tiempo completo**Numéro de l'Emploi** 22198438 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Fairfield Lima Miraflores, Calle Martin Dulanto 128, Lima, Peru, Peru AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos clients un...
-
Service Delivery PM Peru
Encontrado en: Talent PE C2 - hace 1 semana
Lima, Perú Lenovo A tiempo completoDescription and Requirements Service Delivery Specialist Responsible for the End-to-End Services in the country under scope Peru, having as key pillars service efficiency, cost control/reduction and Customer Satisfaction, interacting with other cross areas inside Services team such as Contact center, Logistics, Parts, Global Accounts and of...
-
Sr Specialist Sales Operations
Encontrado en: beBee S PE - hace 4 semanas
Lima, Perú adidas A tiempo completoPurpose: E2E Account operations is the foundation for a successful Wholesale business and is enabling the Sales Organization achieving its strategic goals. As part of the account operations umbrella the Sales Operations team develops and implements best-in-class and future oriented tools, processes, policies and guidance to enable the countries to achieve...
-
Strategic Planning Specialist
hace 1 semana
Lima, Perú Glencore A tiempo completo**Job highlights** - Be Part of a Growing Team - Lima, Lima Province, Peru - Work with leaders in your field **Job ID** - 11O - 001030/23**Closing date** - 23/12/2023**Last Updated** - 09/11/2023*** - Glencore Copper is seeking a Strategic Planning Specialist to assist the regional Strategic Management Office (SMO) in the construction, deployment, and...
-
Specialist-guest Experience
hace 6 días
Lima, Perú Marriott International, Inc A tiempo completo**หมายเลขงาน** 24035155 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru ดูบนแผนที่ **ตารางการทำงาน**...
-
Specialist-guest Experience
hace 2 días
Lima, Perú Marriott International, Inc A tiempo completo**หมายเลขงาน** 24038120 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru ดูบนแผนที่ **ตารางการทำงาน**...
-
Specialist-guest Experience
hace 13 horas
Lima, Perú Marriott International, Inc A tiempo completo**หมายเลขงาน** 24039321 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru ดูบนแผนที่ **ตารางการทำงาน**...
-
Specialist-guest Experience
hace 13 horas
Lima, Perú Marriott International, Inc A tiempo completo**Numéro de l'Emploi** 24039321 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos clients un...
-
HR Country Manager Peru
hace 6 días
Lima, Perú Royal HaskoningDHV A tiempo completoAre you an experienced HR Professional who is passionate about accelerating organisational capabilities, People, Culture and HR Operations? Would you like to work within an inspiring dynamic atmosphere in which organisational and operational advancement take central stage? Join our team today!_ The primary role is to ensure that excellent HR operations and...
-
Lcl Import Operations Auxiliar
hace 3 días
Lima, Perú MSL DEL PERU SAC A tiempo completoEn **MSL del Perú **nos encontramos en la búsqueda de nuevos talentos para cubrir la posición de **" LCL Import Operations Auxiliar ".** **Formación académica**: - Profesional titulado y/o egresado en las carreras de Administración, Negocios internacionales, Comercio Exterior y/o carreras afines. - Inglés básico - Residir en distritos aledaños a...
-
Operations Manager
hace 2 días
Lima, Perú Bilingual A tiempo completoEnsure the delivery of high-quality language services to clients Manage and coordinate the work of the language services team Ensure compliance with industry standards and regulations Manage and monitor the budget for language services Identify and implement process improvements to increase efficiency and reduce costs Build and maintain relationships with...
-
Financial Planning
hace 6 días
Lima, Perú BCP A tiempo completo**FINANCIAL PLANNING & ANALYSIS SENIOR SPECIALIST** Queremos que tu talento se sume al del BCP, para seguir siendo el banco que todo el tiempo está innovando, es pionero y digital. Juntos tendremos la posibilidad de generar un impacto positivo en nuestro país, teniendo como objetivo que los peruanos logren transformar sus planes en realidad....
-
Specialist-guest Experience
hace 2 días
Lima, Perú Marriott International, Inc A tiempo completo**Job Number** 22198438 **Job Category** Rooms & Guest Services Operations **Location** Fairfield Lima Miraflores, Calle Martin Dulanto 128, Lima, Peru, Peru **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...
-
Specialist-property Admin
hace 5 días
Lima, Perú Marriott International, Inc A tiempo completo**Numéro de l'Emploi** 23005020 **Catégorie d'Emploi** Administrative **Lieu** Sheraton Lima Historic Center, Paseo de la Republica 170, Lima, Peru, Peru AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Les spécialistes de l’administration de la propriété jouent un rôle...
-
Reservations Specialist
hace 2 días
Lima, Perú G Adventures A tiempo completoAbout Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...
