General Manager

hace 2 días

Lima, Perú Epiroc Careers A tiempo completo

We are looking for a passionate and a collaborative leader to take on the General Manager responsibilities for the Epiroc Andean Region Customer Center, to be based in Lima (Peru).

The General Manager will report to the President of the Surface Division. Andean region comprises of 3 legal entities located in Peru, Bolivia and Ecuador.

Epiroc Peru ranks among the Top 12 largest CC’s in Revenues, and contribute with fantastic CGP% and MC%, in a very effective and efficient organization.

**Your mission**:
Your mission as General Manager is to be the driver of the company’s sustainable profitable growth and to lead and develop the business in all of its dimensions with full P&L and balance sheet responsibilities for Epiroc Group and each of its divisions.

As General Manager, you have full responsibility for the consolidated operations of the customer center. Focusing on customer centricity and customer satisfaction, and striving for keeping Epiroc as the supplier of choice. Your objectives are to grow customer & marker shares in a consolidated profitable way for every product line. You grow courageous, passionate and customer centric teams. Coach and develop high performance employees in line with our corporate values (collaboration - innovation and commitment) and People Management principles, ensuring the CC operates in line with “The Epiroc Way”. Your role is multidimensional and you are expected to be facilitator, coach, manager, team builder, change management promoter as well as a challenger to our local teams, as “Dare to think new”.

You are responsible to continuously develop and improve performance in terms of sales, profitability and net working capital efficiency for the operation in which safety awareness is the highest priority, minimum environmental impact is a natural part of the culture, and compliance with the Epiroc Code of Conduct the natural behavior.

Key focus areas in the role are:
Dare to think new Challenge the status quo and strive to continuous improvements, through driving operational excellence and change management to outperform in every segment.

Organic growth built on a solid understanding of our customer-base and market potential for our product offering, as well as strong territory, fleet and sales management to grow market share, customer share and increase consolidated profitability in the company.

Key Customer Management, including the ones operating outside the country. Building long-term customer relations and partnerships with key clients.

Nurture major mining houses as key clients.

Develop loyalty of contractors

Special focus to develop the aftermarket business (PSD and TLD Divisions) under divisions’ specific requirements.

Continue building “ONE TEAM”, with Epiroc perspective prevailing from divisional silo behavior, and to further strengthen collaboration, ensuring greater customer satisfaction.

Ensuring stability and predictability in the company’s financials. Profitability based on good price management, functional cost efficiencies and operational excellence. Maintaining high focus on working capital management.

Fostering a high performing organization, being the employer of choice with innovative and efficient people processes, where people flourish in our culture and where there is a strong talent pipeline. Continuously improve gender diversity and employment equity throughout the organization.

Epiroc-University Chair (Catedra Universidad-Empresa): as the vehicle to contribute to 4 UN SDGs (Sustainable Development Goals), as this Chair adds one more SDG (the Quality Education) to our current nine UN Epiroc Sustainability Goals. In particular, develop the Hub & Spokes Model within the region and support other regions to expand the program.

**Who are you?**:
We are looking for a dynamic and result-oriented leader, with a good understanding of how to build profitable and long-term relationships with customers and other stakeholders. You have the reputation to lead by example, and being a true believer of our values, to foster an inclusive and diverse work environment where people develop and grow to their full potential.

You are a solution-oriented leader, who can develop a Territory Management driven company, with the ability to provide vision and directions, define strategies and successfully execute them; create the structure in the CC to support the growth and the skill to hire and nurture competent employees.

A University degree in Engineering or Business Management.

Strong commercial background, with 10+ years’ experience in sales management, (management of indirect sales through dealers and distributors will be considered a plus).

You have 5+ years of experience as General Manager in a Customer Center that exceeded annual revenues of MUSD 100/y with 100+ employees in payroll.

To succeed in this role you have:
Solid financial knowledge and experience understanding balance sheets and income statements, monitoring result

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