Business Operations Analyst
hace 7 días
**About Passport**:
As Passport’s logistics grow increasingly complex, the Daily Operations team is integral in ensuring successful delivery and overseeing all the moving pieces - from pickups at our 3PL partners to final mile delivery and everything in between.
The data team is committed to helping team members and improving systems across the organization to drive better decision making. We provide information and decision support to teams, discover insights and democratize knowledge, and track performance and progress of company products.
**What you'll do**:
- Design, build, and maintain in-house tools & dashboards to support the Passport operations team.
- Manipulate large data sets and perform various types of analyses ie. descriptive, prescriptive, inferential, causal, exploratory analyses, etc.
- Investigate and explain operational trends, multivariable analyses of causal relationships, organize and present data to drive operational decision-making.
- Document and maintain internal knowledge base articles and resources.
**What we're looking for**:
- 3+ years of business analytics experience, including using, building, and maintaining data visualization software dashboards (Snowflake, Tableau, PowerBI, Knowi, etc.)
- Advanced proficiency in SQL (you will need to write complex and optimized SQL queries)
- 1+ years experience using statistical analyses to drive business decisions
- Degree in a quantitative discipline (e.g. CS, Engineering, Math, Economics, Statistics, etc.) preferred but not required
- Logistics and/or operations experience strongly preferred
- Proficiency in Google Sheets and Excel functions
- Ability to work independently, exercise critical thinking, and communicate complex problems and recommendations clearly and concisely to different audiences
- Ability to foster great teamwork and motivate those around youExcellent verbal and written communication skills
**What you'll get...**
- Competitive cash and equity packages
- Travel & Expenses funds for company events
- 100% remote work environment #LI-Remote
- Flexible PTO
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints
- Quarterly team (virtual) gatherings and annual team offsites
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- Teammates around the world in 8 different time zones
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