Client Relationship Manager

hace 5 meses

Lima, Perú Marsh A tiempo completo

Marsh has an exciting opportunity for a **CLIENT RELATIONSHIP MANAGER** to join our market-leading **Client Relationship Management Team **in our Office in** Lima**. This role is within our dynamic and growing CRM team.

**What can you expect?**
- A journey of growth and acceleration that includes both technical and theorical training moments to be alternated with on-the-job training sessions
- An induction training where you will discover Marsh's organizational structure and strategic vision in details as well as meeting our Senior Leaders and their Teams;
- A Career progression within Marsh
- An Individual Development Plan based on your attitudes and nurtured by high-quality training to lay the foundations for your professional growth.

**What´s in it for you?**
- The opportunity to make the difference developing your career in the world’s largest insurance broker with a strong brand posing challenging targets
- Attractive benefits coverage, outstanding learning programs, mentoring opportunities, internal job rotations, international working environment and interaction with counterparts in industry groups and client organizations.

**We will count on you to**:

- Achieves a comprehensive knowledge of the company's value offer, as well as the organization and its capabilities; Internally identify key people and interact with them effectively, in order to build, deliver and deliver on the customer service offering.
- It establishes a relationship of mutual trust with the client, based mainly on strict compliance with the committed value offer, following the company's guidelines and in coordination with the service structure composed of the different support areas within the organization.
- Maintains and expands large and complex accounts from a broad business portfolio and supervises and supports colleagues with responsibility for managing other important accounts, in maintenance and expansion, refining and developing their managerial and sales skills, as well as guiding them on how to gain exposure to the client.
- Collaborates with colleagues and specialists in the company's staff to identify business opportunities, key decision makers, account needs, and underlying risks to determine the services, products, and potential combinations that will best serve and address the client's business objectives.
- Works to ensure all managed accounts are current and addresses escalated issues or concerns in a timely and effective manner to ensure operational excellence and relationship satisfaction.
- Attends and participates in events and conferences of the industries related to his client portfolio and the insurance market, to build a solid professional network, maintain proximity to the relevant market and represent the company.

**What you need to have**:

- University Degree,
- 2 years in similar role in broker or insurance company with a Commercial Risk Accounts background
- Consolidated record of achieving sales goals
- A high level of communication skills, essential for establishing good working relationships
- Familiarity with Microsoft Office - Word, Excel, PowerPoint, Outlook
- English language fluency

**What makes you stand out**:

- Proactive approach towards solving a client’s needs
- A strong interest in the area of insurance brokerage and risk management;
- A hands-on problem-solving approach, with a resilient, flexible and innovative mindset;
- Being a great team player, a relationship builder and an excellent communicator as well as business acumen.

**About Marsh**

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity, gender expression or any other characteristic protected by applicable law

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