Technician, Euc Solutions Support
hace 2 semanas
**Technician, EUC Solutions Support - Lima, Perú**
Do you like helping others to solve technical issues? How about offering up your tech skills in a hugely successful business that is committed to moving money for better? Join Western Union as a Technical, EUC Solutions Support.
**Western Union powers your pursuit.**
**Role Responsibilities**
- You will respond to work incidents and requests regarding installation, configuration and or maintenance of client hardware, software, and the deployment of new technology releases.
- Your will perform new PC installations, troubleshooting and repair.
- You will also evaluate and integrate new hardware configurations and provide support of client technologies on workstations and peripherals in LACA region.
- Modifies systems and/or programs based on user and system specifications.
- Assists in integration of new hardware configurations and provides support of client technologies on workstations and peripherals.
- Performs additional job duties when required.
**Role Requirements**
- High School degree plus additional relevant technical certifications, at least one (1) to three (3) years of related IT experience providing end user support preferably within the operations environment.
- Experience in a company with ITIL processes implemented and working with mobile devices that run in Android or iOS
- Experience supporting end user operating systems including MS Windows 10, MacOS.
- Knowledge of device and software deployment and management tools including Active Directory, MS Office, Antivirus, Tanium, Audio Video tools, Avaya.
- Strong communication and customer service skills with ability to interact with partners globally.
- Upper intermediate English Level.
**We make financial services accessible to humans everywhere. Join us for what’s next.**
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
Your Peru-specific benefits include:
- Health insurance
- Life insurance
- Cancer Insurance
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
LI-GGC
Estimated Job Posting End Date:
04-30-2024
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