Customer Support Engineer

hace 5 meses


San Isidro, Perú Liferay, Inc. A tiempo completo

**About Liferay**

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run

**About You and this Role**

**Key Objectives**
- Support our Enterprise Edition customers;
- Assist customers in installing, using, configuring, and diagnosing problems with the Liferay Portal;
- Solve mission-critical customer issues, build intranets, extranets, and websites with Liferay Portal;
- Being able to configure different scenarios per day, aiming to test and reproduce problems reported by customers in their environments.

**Required Qualifications**
- Experience with databases (MySQL, PostgreSQL, Oracle, SQL Server, DB2, etc);
- Experience in website development;
- Experience in project implementation;
- System Admin and Linux experience;
- Knowledge in networking concepts, managing environments, operating systems, standards and protocols, Java, etc;
- Customer service with experience;
- Advanced spanish for Latin American clients and Advanced English for communicating with internal teams from global offices.

**Preferred Qualifications**
- Like to learn and guide;
- Like and have the ability to solve complex problems;
- Good communication skills, both written and verbal;
- Be flexible, work well under pressure and meet deadlines;
- Demonstrate problem-solving skills together with the team;
- Like to share knowledge;
- Be passionate about technology.

**What We Offer**
- Salary package w/ competitive benefits according to qualifications and experience- Opportunities to take responsibility, grow professionally, and Stay Nerdy- A positive and collaborative work culture- Check out what employees say about us on Glassdoor
- Working at a leading open-source company

**Equal Opportunities Employer - Statement


  • Customer Support Engineer

    hace 3 semanas


    San Isidro, Perú Liferay, Inc. A tiempo completo

    **About Liferay** Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital...


  • San Isidro, Perú Lexmark International, Inc. A tiempo completo

    Responsibilities: Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver...

  • Customer Service Agent

    hace 6 meses


    San Isidro, Lima, Perú iVisa A tiempo completo

    We’re growing! Don't miss the opportunity to be part of our global team as our Customer Service Agent. About us:At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our...


  • San Isidro, Perú HITACHI RAIL STS S.P.A. A tiempo completo

    **About Us** A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get...

  • IT Support Technician

    hace 2 semanas


    San Isidro, Perú Lycopodium A tiempo completo

    Global EPCM - Multiple Site Support **Lycopodium **is currently recruiting for an IT Support Technician to join our growing IT team in Lima, Peru. Reporting to the Service Operations Team Leader the IT Support Technician will work collaboratively with personnel across all business units whilst providing exceptional customer service. They will also be a...


  • San Isidro, Perú Techstart Perú S.A.C. A tiempo completo

    The Infrastructure Engineer will support our technology platform. They will provide server, cloud, and system administration support for all things related to our infrastructure in the AWS cloud. They will be surrounded by an excellent team with a proven track record and plenty of resources to help them excel alongside the organization. **Your impact**:...


  • San Isidro, Perú HITACHI RAIL STS S.P.A. A tiempo completo

    **Description** Mission: Performance of System and Signalling integration activities on turnkey metro project for project bidding and execution phase, delivery of the Signalling System technical solution on time, on quality and on budget. Main tasks: - Requirements Engineering - Definition and management of System and Signalling System Requirements;...


  • San Isidro, Perú Orica A tiempo completo

    **Date**:10 Oct 2024 **Location**: San Isidro, PE, 15047 **Company**:Orica **About Orica** - At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil...


  • San Isidro, Perú HITACHI RAIL STS S.P.A. A tiempo completo

    **Description** Who We Are **Hitachi Rail** is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior...

  • QA Engineer

    hace 5 meses


    San Isidro, Perú Techstart Perú S.A.C. A tiempo completo

    **Your impact**: Create new and maintain existing test automation scripts to ensure control functions and data meet requirements Author and Execute SQL scripts to verify data accuracy and generate data to support use cases Provide defect management via iterative cycles with the development team Engage in meetings to review product enhancements and new...

  • Ocean Supervisor

    hace 5 meses


    San Isidro, Perú Expeditors A tiempo completo

    **Company Description** Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...

  • Account Manager Peru

    hace 5 meses


    San Isidro, Perú Thermo Fisher Scientific A tiempo completo

    About Us: Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and...

  • Account Manager Peru

    hace 5 meses


    San Isidro, Perú Thermo Fisher Scientific A tiempo completo

    **About Us**: Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and...


  • San Isidro, Perú Essity A tiempo completo

    **BRAND COORDINATOR** The Brand Coordinator supports the execution of brand strategies, ensuring alignment with business objectives. Key responsibilities include coordinating marketing campaigns, collaborating with sales and product teams to drive growth, maintaining consistent brand messaging, and analyzing brand performance to assess its impact on...


  • San Isidro, Perú Essity A tiempo completo

    **Gestor de Ventas - Norte Chico***: **[Introduction]**: The role provides support in the sale or sells Essity products in store or point of sale. It follows company culture and guidelines in order to sell company´s portfolio products and services. **About the Role**: End of section: We're looking for people who embody our values, aren't afraid to...


  • San Isidro, Perú Hunt Consolidated, Inc. A tiempo completo

    **Job Duties** - Support on the elaboration of annual budgets (operating and capital) and the corresponding forecast process, according to Company’s strategic plan and goals, working with cross functional teams. - Assist on the budget and forecast controls and reporting systems, assuring expenses are captured, recorded, and/or and reported in time and...


  • San Miguel, Perú M&V INVESTMENTS SAC A tiempo completo

    En M&V Investments, gestionamos una división dedicada al servicio de reclutamiento de personal para empresas estadounidenses. Actualmente, estamos buscando un Sales Representative and Customer Service para un colegio que ofrece clases de español para niños. **Es esencial contar con un dominio avanzado y fluido del inglés para esta...


  • San Isidro, Perú Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide...


  • San Isidro, Perú Essity A tiempo completo

    **Especialista de trade marketing tradicional**: **[Introduction]**: Propose and execute category management and trade marketing activities for defined area of responsibility. **About the Role**: End of section: We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for...


  • San Isidro, Perú Expeditors A tiempo completo

    **Company Description** Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...