Senior Shift Specialist

hace 2 semanas

Lima, Perú SDZ Support Company A tiempo completo

**SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders.

Now we are looking for a Senior Shift Specialist to join our support team.

We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities of the platform.

We provide our services 2/2 day-day/night-night schedule (it means that you provide services for two days from 10.00 am to 10.00 pm, then you have 2 days off, after that you provide services for two nights from 10.00 pm to 10.00 am, then 2 days off) — GMT+3, Cyprus time

**We are looking for a person who**:

- Writes and speaks the English language fluently.
- Has a stable Internet connection and follows a schedule meticulously.
- Is able to communicate effectively with our clients and is able to determine the needs of a particular user.
- Is not afraid of difficulties.

**Your future responsibilities**:

- to distribute the workload of the Support team in different channels of communication;
- to monitor the workload of the shift in the online manner;
- to maintain the service level and other KPIs of the Support team;
- to reply to urgent requests of multi-language Support operators (up to 30 people in the shift);
- to report technical problems and communicate with the technical team to solve them.

**Why should you choose us?**
- **Financial independence.** Get secure fees and gifts from the company.
- **Remote style. **Live and provide services from anywhere in the world.
- **Get assistance at every step.** We always provide a knowledge base and help with questions.
- **Get free trainings.** Maximize your capacity to boost your independent career.
- **Enjoy company socials**:quizzes, lectures, and an online library.
- **Provide services on a global scale.** Be part of an international Customer community of 30+ countries.
- **Be valuable. **Provide help and support to people from 150+ countries all over the world.

**What about payment**:
We offer 1400 Euro as a monthly fee (freelance contract ~ 165 hours per month).

**Salary**: S/.5,600.00 per month

**Language**:

- English (required)

  • Senior Shift Specialist

    hace 2 semanas

    Lima, Perú SDZ Support Company A tiempo completo

    SDZ (Support Technologies and Services LTD) is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders.Now we are looking for a Senior Shift Specialist to join our support team.We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities...

  • Senior Regional Technical Specialist

    hace 2 semanas

    Lima, Perú international fund for agricultural development ifad A tiempo completo

    Site Peru, Lima, Lima:Sector:Nonprofit/Community/Social Services/International Cooperation:Role:Other:Date:06/06/2023 (Expiry date:30/06/2023)Organizational SettingThe International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It...

  • Senior Regional Technical Specialist

    hace 4 semanas

    Lima, Perú international fund for agricultural development ifad A tiempo completo

    Site **Peru**, **Lima**, **Lima**: Sector: **Nonprofit/Community/Social Services/International Cooperation**: Role: **Other**: Date**:06/06/2023** (Expiry date**:30/06/2023**) **Organizational Setting** The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated...

  • Senior Regional Technical Specialist

    hace 2 meses

    Lima, Perú international fund for agricultural development ifad A tiempo completo

    Site **Peru**, **Lima**, **Lima**: Sector: **Nonprofit/Community/Social Services/International Cooperation**: Role: **Other**: Date**:06/06/2023** (Expiry date**:30/06/2023**) **Organizational Setting** The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated...

  • Software Security Specialist Senior

    hace 2 semanas

    Lima, Perú BCP A tiempo completo

    SOFTWARE SECURITY SPECIALIST SENIORQueremos que tu talento se sume al del BCP, para seguir siendo el banco que todo el tiempo está innovando, es pionero y digital. Juntos tendremos la posibilidad de generar un impacto positivo en nuestro país, teniendo como objetivo que los peruanos logren transformar sus planes en realidad. Se parte de nuestro equipo como...

  • Clerical Support Specialist

    hace 4 semanas

    Lima, Perú Manpower A tiempo completo

    **Job Description**: Full time Clerical Support Specialist $14 per hour What's in it for you? Potential for hire 1st shift Weekly pay Dedicated recruiter focused on your needs What is the job? Incoming/outgoing phone calls Data entry Filing What do you bring to the job? Strong customer service skills Adept math skills Previous administrative...

  • Senior Transport Specialist

    hace 2 semanas

    Lima, Perú IFC Systems Corporation A tiempo completo

    **Senior Transport Specialist** **Job #**: - req27261**Organization**: - World Bank**Sector**: - Transportation**Grade**: - GG**Term Duration**: - 4 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - English and Spanish**Preferred Language(s)**: - Portuguese, French**Closing Date**: -...

  • Senior Transport Specialist

    hace 1 semana

    Lima, Perú IFC Systems Corporation A tiempo completo

    **Senior Transport Specialist** **Job #**: - req27286**Organization**: - World Bank**Sector**: - Transportation**Grade**: - GG**Term Duration**: - 4 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Lima,Peru**Required Language(s)**: - English and Spanish**Preferred Language(s)**: - Portuguese, French**Closing...

  • Senior Specialist, Aml Compliance

    hace 3 semanas

    Lima, Perú Western Union A tiempo completo

    **Senior Specialist, AML Compliance -** Lima, Peru** Do you want to play a critical role in preventing fraud and other illegal activities on a global scale? Are you analytically minded with a keen focus on details? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us...

  • Non Financial Risk Specialist Senior

    hace 2 semanas

    Lima, Perú BCP A tiempo completo

    **NON-FINANCIAL RISK SPECIALIST SENIOR** Queremos que tu talento se sume al del BCP, para seguir siendo el banco que todo el tiempo está innovando, es pionero y digital. Juntos tendremos la posibilidad de generar un impacto positivo en nuestro país, teniendo como objetivo que los peruanos logren transformar sus planes en realidad. #SumaBCP **¿Ya sabes...

  • Trade Marketing Senior Specialist

    hace 4 semanas

    Lima, Perú Kenvue A tiempo completo

    **TRADE MARKETING SENIOR SPECIALIST**-2307005922W Description En **Kenvue**, parte de la familia de empresas de **Johnson & Johnson (Kenvue)**, creemos en el poder extraordinario del cuidado diario. Impulsadas por la ciencia y con más de un siglo de legado, nuestras marcas globales icónicas — entre las que se encuentran **NEUTROGENA®, AVEENO®,...

  • Trade Marketing Senior Specialist

    hace 2 meses

    Lima, Perú Kenvue A tiempo completo

    **TRADE MARKETING SENIOR SPECIALIST**-2307005922W Description En **Kenvue**, parte de la familia de empresas de **Johnson & Johnson (Kenvue)**, creemos en el poder extraordinario del cuidado diario. Impulsadas por la ciencia y con más de un siglo de legado, nuestras marcas globales icónicas — entre las que se encuentran **NEUTROGENA®, AVEENO®,...

  • Non Financial Risk Specialist Senior

    hace 2 semanas

    Lima, Perú BCP A tiempo completo

    NON-FINANCIAL RISK SPECIALIST SENIORQueremos que tu talento se sume al del BCP, para seguir siendo el banco que todo el tiempo está innovando, es pionero y digital. Juntos tendremos la posibilidad de generar un impacto positivo en nuestro país, teniendo como objetivo que los peruanos logren transformar sus planes en realidad. #SumaBCP¿Ya sabes que hacemos...

  • Financial Planning

    hace 2 semanas

    Lima, Perú BCP A tiempo completo

    **FINANCIAL PLANNING & ANALYSIS SENIOR SPECIALIST** Queremos que tu talento se sume al del BCP, para seguir siendo el banco que todo el tiempo está innovando, es pionero y digital. Juntos tendremos la posibilidad de generar un impacto positivo en nuestro país, teniendo como objetivo que los peruanos logren transformar sus planes en realidad....

  • Security Specialist

    hace 4 semanas

    Lima, Perú IFC Systems Corporation A tiempo completo

    **Security Specialist** **Job #**: - req24081**Organization**: - World Bank**Sector**: - General Services**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - Spanish/English**Preferred Language(s)**: **Closing Date**: - 9/13/2023 (MM/DD/YYYY) at 11:59pm...

  • Security Specialist

    hace 3 semanas

    Lima, Perú IFC Systems Corporation A tiempo completo

    **Security Specialist** **Job #**: - req23077**Organization**: - World Bank**Sector**: - General Services**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - Spanish/English**Preferred Language(s)**: **Closing Date**: - 7/3/2023 (MM/DD/YYYY) at 11:59pm...

  • Senior Geotechnical and Hydrogeology Specialist

    hace 4 días

    Lima, Perú Glencore A tiempo completo

    **Job highlights** - Be Part of a Growing Team - Lima, Lima Province, Peru - Work with leaders in your field **Job ID** - 05O - 001348/24**Closing date** - Never**Last Updated** - 31/05/2024*** **Glencore Copper** We are one of the world’s largest producers and marketers of copper with our mining operations and development projects in key mining regions...

  • Security Specialist

    hace 4 semanas

    Lima, Perú World Bank Group A tiempo completo

    **Job #**: - req24081**Organization**: - World Bank**Sector**: - General Services**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - Spanish/English**Preferred Language(s)**: **Closing Date**: - 9/13/2023 (MM/DD/YYYY) at 11:59pm...

  • Security Specialist

    hace 3 semanas

    Lima, Perú World Bank Group A tiempo completo

    **Job #**: - req23077**Organization**: - World Bank**Sector**: - General Services**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - Spanish/English**Preferred Language(s)**: **Closing Date**: - 7/3/2023 (MM/DD/YYYY) at 11:59pm UTC**Description** The WBG...

  • Senior Transport Specialist

    hace 2 semanas

    Lima, Perú World Bank Group A tiempo completo

    **Job #**: - req27261**Organization**: - World Bank**Sector**: - Transportation**Grade**: - GG**Term Duration**: - 4 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Lima,Peru**Required Language(s)**: - English and Spanish**Preferred Language(s)**: - Portuguese, French**Closing Date**: - 5/31/2024 (MM/DD/YYYY) at 11:59pm...