Business Analyst

hace 2 semanas

Lima, Perú Qualifacts Systems, LLC A tiempo completo

**Qualifacts** is a leading provider of behavioral health, rehabilitative and human services software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Our comprehensive portfolio, including the
**CareLogic**,
**Credible**, and
**InSync** platforms, span and serve the entire behavioral health market supporting non-profit agencies and Certified Community Health Clinics (CCBHCs), as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,400 customers representing 75,000 providers serving more than 6 million patients.

Get to know us:
**Your Responsibilities**:

- Collaborates with management and functional teams to ensure that all software features and functions are documented, tested and validated.
- Partner with business department leadership to prepare / support deployment of new software functionality.
- Participates with project teams to troubleshoot defects (technical and functional) within production solution during post release support.
- Consult with project and business stakeholders to develop, document, refine, and communicate business and technical requirements.
- Leads sessions with project stakeholders to elicit business requirements and ensure the results of the software development complies with user and business specifications.
- Design and create mockups, prototypes, documentation, and workflow diagrams to ensure designed products meet usability standards.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding.

**Skills we need**:

- Technical or Bachelor's degree in Systems, Software Engineering or similar.
- Advanced English.
- Business Analyst exp. in support of software development.
- Familiarity with and exp. in scrum/agile environment.
- Exp. in using engineering tools such as ADO, Jira and Confluence for story writing, task planning, tracking and documentation needs.
- Exp. working with Engineering leaders and other peers (PO, Scrum Master, IT, QA) to ensure timely resolution of production issues reported by our clients.
- Familiar with Use Case diagrams and documents.
- Ability to conduct varied elicitation techniques (JAD, interview, observation, etc).
- Ability to implement complex business models.
- Exp. with UML documentation (and BPM).

**What we offer you**:

- Economic bonus and merit review.
- Full Health Insurance (EPS and oncologic) for you and your direct dependents.
- Fully paid English lessons.
- All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.).
- Generous holidays policy.

Qualifacts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, etc.

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