
IT Specialist
hace 4 semanas
¿Quisieras desarrollar tu carrera en una de las empresas con mejor desempeño en la Industria del transporte y la logística en el mundo? ¿Te parece interesante desarrollar una carrera a nível global? Entonces únete a DSV
DSV empresa trasnacional danesa con presencia en más de 90 países y 75,000 colaboradores a nível mundial se encuentra en la búsqueda de un **IT Specialist**
Tu principal objetivo como IT Specialist será proveer un entorno TI estable para la empresa garantizando la disponibilidad permanente de los servicios TI.
**Tus funciones y responsabilidades**
- Resolver solicitudes e incidencias en los SLA establecidos y tomar medidas correctivas sino fuera el caso.
- Vigilar y reforzar el uso y aplicación de los estándares TI corporativos en todos los ámbitos de la empresa
- Brindar soporte TI en el horario de trabajo y fuera de este para los casos en los que la urgencia y prioridad lo ameriten.
- Mantener inventario de los equipos y hardware de la compañía incluidos equipos de los usuarios, de comunicaciones, de redes y cualquier otro equipo de la empresa.
- Asegurarse que todo software utilizado cuenta con su licenciamiento respectivo
- Asegurar la seguridad de accesos a los data centers y a las áreas dónde se encuentren equipos corporativos sensibles. Resguardar las llaves de acceso e informar si no se cumplen las condiciones de seguridad adecuados.
- Garantizar que se realizan las copias de seguridad respectivas para los usuarios, servidores, aplicaciones locales y servicios dónde se requiera, así como la recuperación de la información cuando se requiera.
- Gestionar y resolver las solicitudes e incidencias de TI en tiempo y forma de acuerdo con el nível de servicio comprometido (SLA).
- Actuar como enlace entre los usuarios finales, TI Regional y los equipos de servicios de TI corporativos a fin de solucionar y gestionar los requerimientos de la empresa.
- Implementar equipos informáticos, software y soluciones de TI estandarizados de acuerdo con las políticas y estrategia corporativa. Actualizar los procesos, procedimientos y documentación de TI.
- Implementar proyectos locales y globales de la organización.
- Realizar capacitaciones e inducción TI al personal nuevo y existente en la empresa
**Requisitos**:
- Formación Profesional universitaria en sistemas de información, TI o ingenierías
- De 3 a 4 años de experiência en puestos similares
- Nível intermedio/ Avanzado en inglés
- Conocimientos de equipos Cisco incluyendo switching and routing
- Conocimientos de telecomunicaciones incluyendo telefonía IP
- Conocimientos de virtualización, servidores, Citrix, nube y plataformas Microsoft
**Competencias**
- Capacidad analítica y orientada al proceso
- Excelentes habilidades de comunicación
- Resolución de problemas
- Alto compromiso y actitud positiva
- Capacidad de adaptación
**Beneficios**
- EPS cubierta al 100% en Plan Base para Titular y sus dependientes.
- Día libre cumple
- Vida ley beneficios
- Friday Bar
- Línea de carrera
- Cobertura almuerzos al 60% (Solo en sede Villa El Salvador)
Horario de trabajo: lunes a Viernes de 8:30 am a 5:00pm -Trabajo Presencial 100%
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