Senior Process Designer
hace 2 semanas
**Funciones**: Explorar los procesos asignados para identificar oportunidades de eficiencia, mejora o transformación, ayudando al negocio a impulsar nuevas iniciativas Asegurar el alineamiento de las iniciativas a los objetivos estratégicos y tácticos de la organización. Facilitar y orquestar el (re)diseño e implementación de procesos. Escuchar la voz del cliente (interno/externo) y liderar los talleres de co-creación, involucrando a todos los stakeholders. Prototipar las propuestas y promover el lanzamiento de MVPs. Participar en el diseño e implementación de estrategias que permitan a la organización adoptar un mindset ágil, digital y de innovación.
**Requisitos**:
**1. Conocimientos**: Deseable uso de herramentas: flowcharts, customer journey maps y service blueprint. Conocimientos en Service Design, Design Thinking, Scrum, Lean, Kanban y OKRs. Visión integral, capacidad analítica, curiosidad, determinación y orientación a resultados. Agente de cambio, promotor de una cultura disruptiva y de aprendizaje continuo, y obsesión por el cliente. 2. Educación: Ingeniero industrial, ingeniero empresarial, administrador, gestión y alta dirección. 3. Experiência: 4 años mínimo en áreas de Mejora continua, gestión y transformación de procesos. 4 años mínimo en Planeamiento estratégico y gestión de proyectos. Experiência aplicando metodologías ágiles y facilitando dinámicas de co-creación de procesos.
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