Peru Operations Coordinator

hace 2 semanas

Lima, Perú G Adventures A tiempo completo

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the role

Reporting to the Regional Operations Manager, the Operations Coordinator serves the needs of G Adventures customers - internal and external. Duties will include working with suppliers and the Reservations team using efficient process and actioning any foreseeable problems. You will also need to communicate clearly and efficiently with travelers. Support for the Regional Operations Manager to ensure accuracy of product and flow of operations.

What you’ll be doing:
- Support the Global Sales and Brand teams in information-gathering and logistics related to travellers before arrival.- Assist in ensuring the G Adventures brand and other client brands are properly represented throughout the region.- Support product review and new product development.- Organise all the pre-tour information needed by the travelers : Welcome Letters/Welcome Packages, checking Good to Go, boarding passes, reconfirmation of servicesin the case they can not be performed by the CEO or there is no CEO associated with the tour.- Monitor the information in the Slack trip channels and make sure all necessary information is provided there. At the end of the trip, archive the trip channels as necessary.- Monitoring of incident reports as they come in, communicating with the Reservations team and CEO Manager as necessary to determine if follow up is needed, and communicating with appropriate individuals to assist in issue resolution.- Coordinate with the Regional Operations Leadership team regarding last minute changes, and keep the CEO’s and providers informed.- Through a deep knowledge of the region, assist the Reservations team with solutions when new alternatives are needed to ensure a trip can run according to its itinerary.- Support the Customer Solutions team for on-tour and post-tour issues, investigating, collaborating and communicating with the stakeholders to manage situations as effectively as possible and bring them to resolution.- Assist with validations to facilitate vendor reservations in coordination with the reservations team. This includes on-tour and post tour changes where modifications to the system are needed so that invoices match the system when received. Assessment and communication of cancellation fees to Base Camp Ops. Will generally require collaboration with the buying team and negotiation with suppliers.- Carry the emergency phone as required in rotation with others.- In case of emergency, you might be required to assist outside of regular work hours.- To contribute to G Adventures performance by displaying a positive, enthusiastic attitude and showing support and involvement in G Adventures initiatives and activities

Desired Skills and Experience

Must Have:
- Computer skills- Highly proficient in English both written and spoken- 3+ years experience in the travel industry- Able to work on a Sunday to Thursday work schedule- Familiarity with Regional Geography- Excellent Customer Service and Listening Skills- Problem Solving/Complaint Resolution- Decision Making Skills- Team Player, Flexible, Co-operative Approach- Self Motivated and Goal orientated- Excellent Attention to Detail, Well Organized- Positive and Innovative Attitude- Good time management skills

Nice to Have:
- Knowledge of G Adventures product in the region- Vocational Qualification related to Travel & Tourism/Business

**QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU**

What do we offer you?- Competitive salary commensurate with the role- Competitive benefits package- Birthday day off- Vacation time for you to recharge- Enhanced Parental Leave- Learning and growth opportunities

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those

  • Peru Operations Specialist

    Encontrado en: Talent PE C2 - hace 2 semanas

    Lima, Perú G Adventures A tiempo completo

    About UsG Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local...

  • Marine Peru Operations Senior Surveyor

    Encontrado en: beBee S PE - hace 3 semanas

    Lima, Perú RINA A tiempo completo

    RINA is currently recruiting for a Marine Peru Operations Senior Surveyor to join its office in El Callao, Peru within the Marine Americas Region Division. Mission To conduct the assessment and inspection of ships and other marine structures during construction and in operation, ensuring compliance with Class requirements, statutory regulations, and...

  • Marine Peru Operations Senior Surveyor

    Encontrado en: beBee S PE - hace 3 semanas

    Lima, Perú RINA A tiempo completo

    RINA is currently recruiting for a Marine Peru Operations Senior Surveyor to join its office in El Callao, Peru within the Marine Americas Region Division. Mission To conduct the assessment and inspection of ships and other marine structures during construction and in operation, ensuring compliance with Class requirements, statutory regulations, and...

  • Marketing Coordinator, Latin America

    Encontrado en: beBee jobs PE - hace 2 semanas

    Lima, Perú EBSCO Industries Inc A tiempo completo

    EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....

  • HR Coordinator

    hace 1 semana

    Lima, Perú Sophilabs A tiempo completo

    **⭐️ A Typical Day** A **HR Coordinator (Remote)**supports the operations team with clerical duties. **Responsibilities for this position include, but are not limited to**: - Source new leads (applicants and/or customers) using our sourcing software - Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a...

  • Reservations Coordinator

    Encontrado en: Talent PE C2 - hace 2 semanas

    Lima, Perú Grandes Aventuras del Peru SAC A tiempo completo

    About the role: Reporting to the Reservation Manager, the Reservation Coordinator serves the needs of G Adventures customers – internal and external. Duties will include completing the day-to-day reservations duties throughout the Latin America region. This role is ultimately responsible for ensuring that all reservations tasks are completed...

  • Deputy Director of Programs

    Encontrado en: Talent PE C2 - hace 2 semanas

    Lima District, Perú International Rescue Committee A tiempo completo

    Requisition ID: req48113 Job Title:  Deputy Director of Programs - Peru Sector:  Program Administration Employment Category:  Fixed Term Employment Type:  Full-Time Open to Expatriates:  No Location:  Lima, Peru Work Arrangement: In-person Job Description This role is only open to current IRC employees. Program brief The...

  • Project Coordinator

    hace 3 semanas

    Lima, Perú Atlas Technica A tiempo completo

    **Position Name: Project Coordinator** **Location/Type: Peru/Remote** Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. Atlas Technica is seeking a Project...

  • Lcl Import Operations Auxiliar

    hace 6 días

    Lima, Perú MSL DEL PERU SAC A tiempo completo

    En **MSL del Perú **nos encontramos en la búsqueda de nuevos talentos para cubrir la posición de **" LCL Import Operations Auxiliar ".** **Formación académica**: - Profesional titulado y/o egresado en las carreras de Administración, Negocios internacionales, Comercio Exterior y/o carreras afines. - Inglés básico - Residir en distritos aledaños a...

  • Operations Manager

    hace 5 días

    Lima, Perú Bilingual A tiempo completo

    Ensure the delivery of high-quality language services to clients Manage and coordinate the work of the language services team Ensure compliance with industry standards and regulations Manage and monitor the budget for language services Identify and implement process improvements to increase efficiency and reduce costs Build and maintain relationships with...

  • People Hub Coordinator

    hace 5 días

    Lima, Perú Sophilabs A tiempo completo

    **⭐️ A Typical Day** A **People hub coordinator** supports the operations team with clerical duties. **Responsibilities for this position include, but are not limited to**: - Source new leads (applicants and/or customers) using our sourcing software - Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a...

  • HR Coordinator

    hace 1 semana

    Lima, Perú Sophilabs A tiempo completo

    **⭐️ A Typical Day** A **HR Coordinator**supports the operations team with clerical duties. **Responsibilities for this position include, but are not limited to**: - Source new leads (applicants and/or customers) using our sourcing software - Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a variety of...

  • Activity Hub Coordinator

    hace 1 semana

    Lima, Perú Sophilabs A tiempo completo

    **⭐️ A Typical Day** A **Activity Hub Coordinator** supports the operations team with clerical duties. **Responsibilities for this position include, but are not limited to**: - Source new leads (applicants and/or customers) using our sourcing software - Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a...

  • People Hub Coordinator

    hace 2 semanas

    Lima, Perú Sophilabs A tiempo completo

    **⭐️ A Typical Day** A **People hub coordinator** supports the operations team with clerical duties. **Responsibilities for this position include, but are not limited to**: - Source new leads (applicants and/or customers) using our sourcing software - Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a...

  • Activity Hub Coordinator

    hace 1 semana

    Lima, Perú Sophilabs A tiempo completo

    **⭐️ A Typical Day** A **Activity Hub Coordinator** supports the operations team with clerical duties. **Responsibilities for this position include, but are not limited to**: - Source new leads (applicants and/or customers) using our sourcing software - Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a...

  • Bilingual Administration and Accounting Coordinator

    hace 22 horas

    Lima, Perú MANDOMEDIO PERU S.A A tiempo completo

    Updating and maintaining accounting books - Bank reconciliations and cash count - Stock and fixed assests inventories - Issuance of payment vouchers (invoices, receipts, credit notes). - Preparation of payroll and issuance of payment slips. - Elaboration of labor contracts - Tax liquidation and declaration - Preparation of Financial Statements and notes -...

  • Service Delivery PM Peru

    Encontrado en: Talent PE C2 - hace 2 semanas

    Lima, Perú Lenovo A tiempo completo

    Description and Requirements Service Delivery Specialist Responsible for the End-to-End Services in the country under scope Peru, having as key pillars service efficiency, cost control/reduction and Customer Satisfaction, interacting with other cross areas inside Services team such as Contact center, Logistics, Parts, Global Accounts and of...

  • Air Import Operations Assistant

    hace 4 días

    Lima, Perú MSL DEL PERU SAC A tiempo completo

    En **MSL del Perú **nos encontramos en la búsqueda de nuevos talentos para cubrir la posición de **" Air Import Operations Assistant ".** **Formación académica**: - Profesional titulado y/o egresado en las carreras de Administración, Negocios internacionales, Comercio Exterior y/o carreras afines. - Inglés intermedio/avanzado - Residir en distritos...

  • Air Import Operations Assistant

    hace 2 días

    Lima, Perú MSL DEL PERU SAC A tiempo completo

    En **MSL del Perú **nos encontramos en la búsqueda de nuevos talentos para cubrir la posición de **" Air Import Operations Assistant ".** **Formación académica**: - Profesional titulado y/o egresado en las carreras de Administración, Negocios internacionales, Comercio Exterior y/o carreras afines. - Inglés intermedio - avanzado - Residir en...

  • Director of Operations

    Encontrado en: Talent PE C2 - hace 2 semanas

    Lima, Perú International Potato Center A tiempo completo

    TheInternational Potato Center (CIP) is looking for a highly motivated and experiencedDirector of Operations to lead the strategy to modernize all operations areas alignedto CIP2030 Strategy. AboutCIP: CIP, a member of the One CGIAR, a global research partnership fora food-secure future. One CGIAR science is dedicated to transforming food, landand water...