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Trainer - Full Time, On Site, Bilingual
hace 1 mes
**Duties and Responsibilities**
- Deliver training for newly hired employees using the blended learning method
- Deliver training to existing employees for cross-training, refreshers training, and upskilling purposes
- Coordinate with other trainers, managers, and production leaders regarding employee deployment
- Ensure employee scorecards and test results are documented and stored in the company’s cloud and learning management system
- Communicate training needs and online resources, training strategies, initiatives, and materials
- Test and review existing and newly developed training modules to see if the materials are still at par with the industry standards
- Coordinate with the recruitment team and liaise with the HR team on the enrollment of new employees to the university program
- Track daily attendance reports of the trainees and report to the manager and director
- Ensure trainees comply with the company policy and report to the training manager should there be HR infractions
- Coach trainees who are in need of performance improvement plans
- Be able to provide suggestions to improve the trainees learning experience
- Communicating with management and Director of Operations on the training plans for the trainees
- Conduct Subject matter expert review
**Requirements and Qualifications**:
- Bachelor’s/College Degree
- Proficient in English and Spanish languages
- At least 1-year experience related to corporate training, or related key position in a BPO setting.
- Proficient computer skills in Microsoft Office (Word, PowerPoint, Outlook, and Excel) and instructional software
- Strong project management skills with the ability to supervise multiple projects
- Good interpersonal skills and communication with all levels of management
- Able to multi-task, prioritize and manage time effectively
- Excellent leadership, team building, and management skills
- Encouraging to team and staff, able to mentor and lead
- Excellent verbal and written communication skills
- Able to analyze problems and strategize for better solutions
Tipo de puesto: Tiempo completo, Permanente
Sueldo: S/.1,500.00 - S/.2,500.00 al mes
Pregunta(s) de postulación:
- Are you available to work on site?
- Salary Expectations?
Experiência:
- Trainer in English: 2 años (Obligatorio)
