Customer Success Manager
hace 2 semanas
En Experis, líder global en soluciones de selección y gestión de proyectos para perfiles profesionales, nos encontramos en búsqueda de un Customer Success Manager para incorporarse al equipo de nuestro cliente del sector Minería. Requisitos - Profesional de Ingeniería de Sistemas o carreras afines - Experiencia mínima de siete años gestionando clientes y tres años liderando equipos - Idiomas: español e inglés intermedio a nivel oral - Competencias: empatía, liderazgo, comunicación efectiva, análisis de datos, orientación al cliente - Herramientas: CRM, Power BI a nivel intermedio, Microsoft Teams, metodologías ágiles (Scrum), Salesforce u otras plataformas similares Funciones - Gestionar una cartera de clientes, priorizando renovaciones y continuidad del servicio - Realizar reuniones de seguimiento y diseñar planes de éxito personalizados - Coordinar con equipos técnicos, soporte, marketing y ventas - Implementar métricas de experiencia como NPS, CSAT, SLA y adopción - Identificar oportunidades de cross-sell y up-sell - Desarrollar procesos internos y estándares de servicio (SLA) - Realizar visitas frecuentes a la cartera de clientes en LATAM Hispano Beneficios - Planilla completa - EPS 100% - Crecimiento En Experis, promovemos la inclusión e inserción laboral de personas con discapacidad. #J-18808-Ljbffr
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Customer Success Semi Sr
hace 2 semanas
Santiago de Surco, Perú CIAL Dun & Bradstreet A tiempo completo**Why work with us** We are a fast-growing company that is revolutionizing the world of data in Latin America! CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the...
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Customer Success Executive
hace 1 semana
Santiago de Surco, Perú Vida Software SAC A tiempo completo**Vida Software**, líder en soluciones de inteligencia artificial para empresas de consumo masivo, busca un **Customer Success Agent** con fuerte orientación al cliente corporativo y dominio técnico del análisis de datos. **Responsabilidades** - Gestionar la relación con cuentas corporativas de alto nível en consumo masivo FORTUNE 500 level. -...
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Solution Advisor Associate
hace 1 semana
Santiago de Surco, Perú SAP A tiempo completo**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Solution Advisor Associate
hace 5 días
Santiago de Surco, Perú SAP A tiempo completo**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Client Success Manager
hace 5 días
Santiago de Surco, Lima, Perú Bionic Talent A tiempo completo $1,800 - $2,500About the client:Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads. They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable...
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Solution Advisor Associate
hace 1 semana
Santiago de Surco, Perú SAP Group A tiempo completoW **e help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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SAP Senior Project Manager
hace 1 semana
Santiago de Surco, Perú SAP A tiempo completo**We help the world run better** **Key Responsibilities & Tasks** The Principal Project Manager is responsible for the overall management of a complex Project throughout its lifecycle, having a relevant qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units...
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Client Success Manager
hace 1 semana
Santiago de Surco, Lima, Perú Bionic Talent A tiempo completo $2,000 - $2,800About the client:Our client is a specialized digital marketing agency focused exclusively on supporting mental health professionals. They partner closely with therapists, psychologists, and mental health clinics to enhance online visibility, drive organic traffic, and generate high-quality leads. With a deep understanding of the unique needs of the mental...
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Customer Service Agent
hace 7 días
Santiago de Surco, Perú Align Peru A tiempo completoPosition Overview:The Customer Services Agent serves as the critical first point of contact for current customers, proactively reaching out to schedule termite inspections for field inspectors. This role balances excellent communication skills with strong organizational abilities, ensuring every appointment is accurately scheduled and every customer receives...
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Customer Service Representative
hace 1 día
Santiago de Surco, Perú Michie Group S.A.C. A tiempo completoMichi Group operates hotels around the world, with a focus on creating outstanding guest experiences. We’re looking for a dedicated **Customer Service Agent** to join our remote team and provide excellent support to our guests. **Responsibilities** - Answer and manage incoming calls in a professional and friendly manner - Assist hotel guests with...