Venue Manager | Patterson Lakes

Add expected salary to your profile for insights We are looking for an experienced and dynamic Full Time Venue Manager to join the PLG team at The Cove Hotel in Patterson Lakes. The successful candidate will have strong leadership capabilities and expert knowledge of current gaming legislation and compliance requirements. You’ll be responsible for the day-to-day management of the venue with an emphasis on customer service where you will lead and coach your team, hit all gaming revenue targets including loyalty KPIs, compliance and back-of-house reporting. The Cove Hotel is a premier dining and entertainment venue offering one of the most spectacular water views right on the marina in Patterson Lakes. The bistro offers contemporary casual dining in a relaxed setting; catering to both the traditional indoor style seating, by the fireplace and an enclosed deck area capturing the view of the marina. Pegasus Leisure Group (PLG) operating as part of The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice. What will my duties include? - Ensuring the venue achieves the set financial targets. - Preparing reports accurately and ensuring they are submitted on time. - Coaching, mentoring, and leading the team. - Ensuring recruitment is accurately planned and labour is forecast in line with budget. - Ensuring the venue is compliant with all external bodies. - Developing a venue strategy to deliver on key items in the overall business strategy. - Ensuring a standard of customer service is set in the venue and all employees are trained in accordance. The role you are applying for may be quite fast-paced and require you to complete tasks including but not limited to lifting boxes, kegs or stock, standing for long periods of time, and utilising stairs. What we are looking for: - Business-related qualifications preferred or 5+ years of industry experience. - Current Victorian Responsible Service of Alcohol Certificate (RSA). - Current Victorian Responsible Service of Gambling Certificate (RSG). - Current Victorian Gaming Employee Licence. - Food Handlers Certificate. - TAB Compliance. - Ability to lead, motivate, and manage staff effectively. - High level of communication skills. - Willingness to work various shifts, including evenings, weekends, and holidays as needed. - Full working rights in Australia. Why you’ll love working here: - Venue Manager Bonus program. - Supportive Operations Managers to assist you in your journey. - Ongoing learning & development opportunities. - Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family. - Free onsite parking. - Paid Volunteer and Parental Leave. To learn more about us, visit our website: https://www.thecovehotel.com.au/ Pegasus Leisure Group values and embraces diversity and inclusion and we encourage all applicants to apply. To apply online, please click on the appropriate link below. Unlock job insights Salary match Number of applicants Skills match Hospitality & Tourism 101-1,000 employees The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice. Pegasus Leisure Group (PLG) operate a portfolio of hotel and club venues located across greater Victoria. Whether you live in Bacchus Marsh, Mornington Peninsula or any in between, there will be a PLG venue nearby. Our venues operate a diverse array of hospitality options ranging from state of the art sports bars with full wagering facilities, bistros, outdoor dining spaces, designated kid’s areas, private function facilities and more. We pride ourselves on our family friendly environment, great service and relaxed atmosphere for all to enjoy. Featured jobs Venue Manager #J-18808-Ljbffr