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Director of Legal Operations

hace 2 semanas

Lima Metropolitana, Perú Direct Counsel A tiempo completo
We are seeking a proactive, detail-oriented Law Office Manager to oversee and optimize the day-to-day administrative, financial, and procedural operations of our growing Personal Injury Law Firm. The ideal candidate will have a strong background in legal operations or office management, with excellent leadership, communication, and problem-solving skills. This role is essential in supporting attorneys and staff to ensure seamless client service, case management efficiency, and overall firm productivity.

Key Responsibilities

Operational Oversight

- Oversee daily operations, ensuring the smooth functioning of all administrative and support functions.
- Implement and maintain efficient systems and workflows for case intake, litigation support, calendaring, and file management.
- Monitor compliance with firm policies, legal regulations, and deadlines.
- Supervise and support administrative staff, paralegals, and legal assistants.
- Coordinate hiring, onboarding, and training of new staff.
- Conduct performance reviews, manage scheduling, and foster a collaborative team culture.
- Manage firm budgeting, invoicing, payroll coordination, and expense tracking in collaboration with accounting.
- Oversee vendor relationships, including office supplies, technology, document services, and medical record retrieval providers.
- Administer legal practice management software (e.g., Clio, SmartAdvocate, Filevine).
- Coordinate IT support and improvements to firm technology, cybersecurity, and remote access systems.
- Analyze data and metrics to improve operational efficiency and identify growth opportunities.

Client Experience & Compliance

- Improve client communication protocols and support client satisfaction throughout the case lifecycle.
- Maintain HIPAA compliance and ensure secure handling of confidential information.
- Assist in managing case flow, calendaring critical deadlines, and facilitating trial preparation support.

Qualifications

- Bachelor's degree in Business Administration, Legal Studies, or related field (required).
- 3+ years of experience in law firm operations or office management, preferably in personal injury or litigation.
- Strong leadership and interpersonal skills with a proven ability to manage staff and foster teamwork.
- Experience with legal case management systems, billing software, and workflow automation.
- Excellent organizational, time management, and analytical skills.
- Knowledge of personal injury law processes and terminology is a plus.

Why Join Us?

- Competitive compensation and benefits package.
- Supportive, collaborative team environment.
- Opportunity to make a real impact on firm performance and client service.
- Room for growth in a fast-paced, mission-driven law firm.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Legal

Industries

Legal Services

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