Sr Solutions Engineer

Senior Solutions Engineer (Sr. Solutions Engineer) At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people, obsessing over how to make the lives of our customers and their customers better. We prioritize a diverse F5 community where each individual can thrive. Our mission is based on the fact that businesses depend on apps, and that applications are the most valuable assets of any organization in the digital age. This belief has guided our strategy to become the leader in multi‑cloud application services. We deliver and protect applications from code to customer, ensuring security and performance at every touchpoint. F5’s integrated platform protects sensitive data, delivers advanced application services, and enables predictable, high‑performance network infrastructure. Job Overview We currently have an opportunity for a talented Solutions Engineer (SE) to join our sales organization. In this sales and technical role, you will support the sales team with technical skills and provide deep knowledge of F5 solutions to customers and partners. Your focus will be on driving revenue, building trust, and delivering the technical value proposition required to achieve the allocated sales target. Primary Responsibilities - Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Global Responsibilities - Provides complex design and systems engineering configurations. - Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases. - Maintains a high level of technical knowledge of F5 and the relevant industry. - Utilizes the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives. - Participates in the development and support of presentations for customers and partners. - Clearly articulates technical elements of the F5 value proposition to customers and partners. - Shares knowledge of the competitive landscape with the CAT team. - Contributes to the creation of case studies, white papers, and media articles for customers and/or partners. - Fosters a collaborative, team‑based environment, sharing best practices and building lasting relationships. - Effectively negotiates and pursues conflict resolution. - Actively utilizes SE tools: SalesForce.com, Idea, EDGE, Mainstreet, and other SE readiness programs. - Partners with the sales team to maintain detailed account profiles including organizational charts, customer products, strategy, and technology needs. - Understands and effectively utilizes F5 organizational resources. - Consistently provides world‑class customer service during pre‑sales, implementation, and post‑sales activities. - Leads strategic (organizational) opportunities. - Has a well‑developed SME focus for one technology. - Delivers customized product presentations using an advanced solution‑based sales approach. - Proactively provides consultative support. - Creates customer documentation for proof‑of‑concept (POC). - Understands business requirements involved with technical account strategy. - Works effectively with Engineering, Product Development, and Technical Support organizations. - Solve problems independently and creatively. - Performs other related duties as assigned. Channel Support Activities - Supports F5 channel partner sales initiatives. - Provides channel partners sustainable training on F5 solutions and competitive differentiation. - Provides channel partners technical expertise and oversight as required. - Proactively provides consultative support. - Works in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutions. Post‑sales Activities - Understands and follows the escalation process. - Partners with the F5 Technical Support and customers/partners to resolve issues. Qualifications - Multiple years of related experience working within Cloud, Security, Application Delivery, Network Infrastructure, DevOps, SaaS, IaaS or PaaS environments. - Strong presentation, communication, account management (pre‑sales) skills. - Significant experience and years of pre‑sales / Systems Engineering expertise. - BS/BA or equivalent work experience. - Experience with F5 core products or relevant experience in key competitor offerings. - In‑depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferred. - Advanced written and oral communication skills. - Excellent presentation skills. - Effective written and oral communication skills. - Experience with MS Office suite. - Fluent verbal and written English. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. Job Details - Seniority level: Mid‑Senior level - Employment type: Full‑time - Job function: Engineering and Information Technology - Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at F5 by 2x. #J-18808-Ljbffr