Solution Architect

Add expected salary to your profile for insights At Southern Cross Care Tasmania, we are more than an agedcare provider — we are a values-driven, not-for-profit organisation committed to supporting older Tasmanians to live with dignity, connection and purpose. We are seeking an experienced and strategic Solution Architect to join our IT team, playing a pivotal role in shaping the technology foundations that support our people, residents, clients, and operations across the organisation. Contract: Maximum term, 2 years About the Role The Solution Architect provides enterprise-level technical leadership for Southern Cross Care Tasmania’s ICT Transformation Project. This is a hands‑on, influential role responsible for fixing critical ICT foundations and uplifting our ERP applications, including integrated HR, Payroll and Rostering systems. Working closely with the Chief Information Officer, Project Manager, Business Analysts, Process Architect, operational leaders, and vendors, you will ensure systems function cohesively across clinical care, back‑office operations, and workforce management. Your work will support compliance with the Aged Care Quality Standards, the new Aged Care Act, and regulatory obligations, while enabling digital transformation and business intelligence across the enterprise. Key Responsibilities - Lead enterprise and solution architecture activities for the ICT Transformation Project, establishing robust technical foundations and integration frameworks - Fix critical ICT deficiencies, including data quality, integration patterns, and architectural standards - Design and oversee ERP application uplift and HRIS implementation for complex workforce needs, including 24/7 rostering, award compliance, and reporting - Ensure ERP, clinical, and back‑office systems integrate seamlessly, reducing manual data handling and improving operational efficiency - Lead technical aspects of vendor‑managed implementations, challenging recommendations to ensure alignment with organisational needs - Establish data governance frameworks, security architecture, and API strategies - Collaborate with operational leaders to design practical solutions and translate complex technical concepts for executive stakeholders and the Board - Support change management, UAT coordination, training, and go‑live activities - Build internal ICT capability through mentoring, documentation, and knowledge transfer - Identify opportunities to leverage technology investments for broader digital transformation outcomes About You You are a confident, strategic and hands‑on technical architect with a strong delivery focus, experienced in leading complex ICT implementations in operationally critical and regulated environments. You thrive in problem‑solving environments, can work comfortably with senior executives, and are equally willing to roll up your sleeves to deliver practical, business‑focused solutions. You will bring: - Tertiary IT qualifications with extensive hands‑on experience in solution architecture and ICT delivery - Proven expertise in system integration, data governance, and fixing foundational ICT deficiencies - Strong experience leading and supporting vendor‑managed implementations in 24/7 operational environments - Well‑developed stakeholder engagement skills and a practical understanding of workforce management, award compliance, and regulatory obligations - A delivery‑oriented, solutions‑focused approach with a commitment to continuous improvement - Experience with ERP applications including payroll and rostering systems - Direct aged care, health, or public sector experience with clinical and administrative system integration - Experience managing complex data migrations and compliance monitoring What’s On Offer - The opportunity to salary package up to $18,900 per FBT year - Free parking - Reward & Recognition Program - Employee Assistance Program - Purchased leave - Ongoing training and development opportunities - Discount private health insurance - Corporate discounts and benefits from a wide range of popular brands About Us When you choose Southern Cross Care Tasmania you are choosing a team who is passionate about people and their quality of life. For over 50 years we have been caring for our community making a difference in the lives of those we care for as well as those that work for us. A wholly Tasmanian not-for-profit aged care provider with services in almost every region, we provide support in residential aged care, lifestyle villages and in the home. Taking a holistic approach, our clinical and lifestyle services are delivered by qualified, passionate and committed people who value and respect individual needs and preferences. How to Apply To apply, please submit your resume and a cover letter outlining how your experience, skills and values align with this role and Southern Cross Care Tasmania. #J-18808-Ljbffr