Dynamics CE Functional Architect
hace 2 semanas
We are seeking a seasoned Dynamics CE Functional Architect to drive enterprise solutions implementations. As a key member of our team, you will lead the system architecture process, design and implement customizations, and conduct end-user training.
About the RoleThis is an exciting opportunity for a talented professional to join our team as a Dynamics CE Functional Architect. In this role, you will:
- Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy.
- Serve as clients' main point of contact throughout all project phases, effectively managing associated issues and risks, and ensuring on-time and on-budget implementation delivery that meets clients' needs and requirements.
- Identify clients' sales, marketing, and customer service requirements through discovery meetings.
- Design and lead the system architecture process in partnership with the Development Team to create, define specifications for, and implement customizations for any custom code or data migration requirements.
- Conduct end-user training and create and maintain knowledge transfer documentation.
- Develop and continue to refine CRM implementation standards and tools.
- Present tailored demonstrations of the technology solution.
- Perform in a manner consistent with the Hitachi Pillars of Strength.
To be successful in this role, you will need:
- Strong CRM industry and product knowledge.
- 6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect.
- 4+ years of experience in system design (8+ years for a Senior Architect).
- 4+ years implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... (8+ years for a Senior Architect).
- Familiarity with relational database concepts.
- Strong Business Analysis skills including requirements and business process elicitation & documentation.
- Excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or board of directors.
- Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.
In addition to the above requirements, we prefer candidates with:
- Bachelor's Degree in Computer Science, CIS, Engineering, or related field.
- Microsoft CRM Application certification a plus (such as MB-200, MB-210-240, MB-600, MB2-710, +/or MB2-716).
- Business Analysis Certification (CBAP or similar), Certified Scrum Product Owner (CSPO) or other related industry certifications.
- Microsoft SharePoint and Business Intelligence experience a plus.
- Experience in manufacturing, insurance, and/or banking industries.
- Experience with Azure DevOps or similar tools.
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