Regional Operations Leader

hace 4 días

Miraflores, Lima, Perú Collective Hospitality A tiempo completo

About Us

Collective Hospitality

We are the travel scene for the next-gen adventurer.

Main Scope

The Regional Operations Leader will oversee the commercial, financial, and operational performance of multiple locations across South America. This role requires a strong leader with full P&L responsibility, the ability to drive operational excellence, and a deep understanding of the regional market dynamics.

Key Responsibilities:
  1. Strategic Leadership: Develop and implement operational strategies to optimize performance and drive regional growth.
  2. Financial Management: Oversee P&L, implement cost-control measures, and maximize profitability.
  3. Talent Management: Lead workforce planning, recruitment, training, and performance development.
  4. Operational Excellence: Ensure compliance with quality standards, process optimization, and efficiency.
  5. Commercial & Marketing Collaboration: Work closely with marketing and sales teams to enhance brand visibility and revenue growth.
  6. Guest Experience & Community Engagement: Ensure exceptional service and foster community engagement.
  7. Compliance & Risk Management: Ensure adherence to local and international regulations, including health, safety, and operational standards.
Requirements:
  1. A minimum of 10 years of experience in a senior operational leadership role, preferably within the hospitality, retail, or multi-unit management industry.
  2. A proven track record of managing P&L, driving operational excellence, and achieving financial targets across multiple locations.
  3. A strong understanding of the South American markets, including cultural, economic, and regulatory nuances.
  4. Excellent leadership and people management skills, with a focus on team development and employee engagement.
  5. Exceptional communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
  6. An advanced understanding of financial reporting, budgeting, and forecasting.
  7. Proficiency in using operational software systems and technology to drive efficiency.
  8. Fluency in English and Spanish (Portuguese is a plus).
  9. Cultural fit with the company's values and mission.

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