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Digital Transformation Expert
hace 2 semanas
**About Us:**
At Applaudo Studios, we value trust, communication, respect, excellence, and teamwork as the keys to our success. We believe in empowering our team members to pursue their interests and grow professionally.
We are seeking a highly skilled and experienced **Service Delivery Leader** to join our team. The ideal candidate will have a strong background in Service Delivery or Project Management, with a proven track record of leading cross-functional teams and delivering high-quality results.
The successful candidate will be responsible for building and maintaining positive relationships with customers, identifying customer needs, and overseeing service delivery. They will also manage budgets, achieve client goals, and provide critical support for team development and well-being.
**Required Skills and Qualifications:**
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- A minimum of 3 years of experience in Service Delivery or Project Management.
- At least 2 years of experience in a team leadership role.
- Proven experience working on software development projects within cross-functional teams.
- Strong skills in customer service, resource planning, teamwork, and quality assurance.
- Excellent verbal and written communication abilities.
- Demonstrated leadership and negotiation skills.
- Prior experience with Support & Maintenance teams is highly desirable.
- Professional proficiency in English.
**Benefits:**
- Work from home
- Celebrations
- Entertainment area
- Great work environment
- Private medical insurance
