Senior Network Security Strategist

hace 4 días


Lima Metropolitana, Perú Fortinet, Inc. A tiempo completo

About the Role

We are seeking a highly experienced Senior Network Security Strategist to lead our Systems Engineering team in pre-sales activities. As the primary point of contact for clients, you will be responsible for coordinating and managing a group of Systems Engineers to provide technical knowledge and support to sales teams.

  • Key Responsibilities:
  • Coordinate and assign activities of Related SE Team
  • Recruit, hire and retain key engineers within assigned geography, so the sales processes can continue
  • Maintain a great working atmosphere that allows personal and professional development to each one of the team members
  • Define and execute a 30/60/90 days process to employees that perform below the required standard and if needed, let him go of the organization
  • Manage, in alignment to Fortinet's defined policies, the business operation authorizations of his SE Team
  • First point of contact and coordinate SE Team of the MAM Organization
  • Escalate post-sales tickets to the TAC organization
  • Escalate requests to Cross Functional Teams
  • Analyze, review and escalate requests to HQ Subject Matter Experts of Advanced Technologies, Project Managers, etc.
  • Be the point of escalation for pre and post sales SE activities to the SE Director
  • Oversee his SE Team development, including, but not limited to executing, authorizing, coordinating: performance reviews, team feedback, hard, soft skills coaching, local and abroad training and technology enablement of Fortinet-related products, sales, pre-sales skills, etc.
  • Define the MAM SE Team strategy definition
  • Perform technical, pre-sales and post-sales overview and follow-up meetings with relevant partners and distributors of the region
  • Work with the Marketing team to plan, set and execute the activities needed to fulfill the needs and actions required to have a successful MAM SE team operation and development strategy
  • Properly follow-up to the needs of his team
  • Send needed reports around project status of their team to his SE Manager

General Job Duties:

  • Give proper follow-up to VIP projects and promptly report any advances or potential issues
  • Align strategies to properly introduce to the market new products and ensure sales success from the engineering perspective
  • Establish, document and enforce processes that allow higher efficiency and productivity of the presales team
  • Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events
  • Work with Corporate and Field Marketing teams, to help understand specific market needs to drive the appropriate activities that can impact positively market's perception towards Fortinet
  • Collaboratively work with peers within Latin America, to work on initiatives specific to the LATAM Market
  • Develop relationships with customers, partners and corporate organizations to enhance sales processes and drive customer satisfaction
  • Continuous self-development regarding fast-paced and changing technology to ensure state-of-the-art readiness, both for him/herself and his/her team

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