High-Level Dynamics CE Solutions Architect
hace 3 semanas
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our company strives to provide a work environment that is free of discrimination and bias.
Job Title: High-Level Dynamics CE Solutions Architect
We are seeking a highly skilled Dynamics CE Solutions Architect to join our team at Hitachi Vantara Corporation. The successful candidate will be responsible for leading Dynamics CRM implementations through all project phases, serving as the main point of contact for clients, and ensuring on-time and on-budget delivery. This role offers a unique opportunity to design and implement comprehensive CRM solutions that meet the evolving needs of our clients in various industries, including manufacturing, insurance, and banking.
Responsibilities:
- Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy.
- Serve as the primary point of contact for clients throughout all project phases, effectively manage associated issues and risks, and ensure timely and budget-friendly implementation delivery that meets client requirements.
- Identify clients' sales, marketing, and customer service requirements through discovery meetings.
- Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for, and implement customizations for any custom code or data migration requirements.
- Conduct end-user training and create and maintain knowledge transfer documentation.
- Develop and refine CRM implementation standards and tools.
- Present tailored demonstrations of the technology solution.
Requirements:
- Strong industry and product knowledge of Microsoft Dynamics CE (CRM).
- 6+ years of experience in Dynamics CE (CRM) as a Functional Consultant or Architect.
- 4+ years of experience in system design (8+ years for a Senior Architect).
- 4+ years of experience implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service, etc. (8+ years for a Senior Architect).
- Familiarity with relational database concepts.
- Strong Business Analysis skills, including requirements and business process elicitation & documentation.
- Excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or board of directors.
- Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.
Preferred Qualifications:
- Bachelor's Degree in Computer Science, CIS, Engineering, or related field is preferred; work experience in lieu of a degree will be considered.
- Microsoft CRM Application certification (e.g., MB-200, MB-210-240, MB-600, MB2-710, +/or MB2-716) is a plus.
- Business Analysis Certification (CBAP or similar), Certified Scrum Product Owner (CSPO), or other related industry certifications are beneficial.
- Microsoft SharePoint and Business Intelligence experience is a plus.
- Experience in the manufacturing, insurance, and/or banking industries is desirable.
- Experience with Azure DevOps or similar tools is advantageous.
Estimated Salary: $120,000 - $180,000 per year, depending on qualifications and location.
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