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We pride ourselves on being a multinational company dedicated to the BPO field and committed to professional development.
As a Social Media Expert, your responsibilities will include:
- Reviewing user-generated content on our platform.
- Interpreting user-generated content in accordance with internal policies and procedures.
- Ensuring compliance with applicable regulations.
- Identifying high-risk accounts and mitigating associated risks.
- Reviewing notifications of unauthorized payments and responding to issuer disputes.
- Providing high-quality support to customers and stakeholders.
- Interfacing with customers to complete vetting requirements and offer general support.
- Reviewing customer appeals on account removals.
- Identifying trends to share with management to enhance internal processes and systems
We offer a range of benefits, including:
- A renewable 6-month contract.
- The opportunity to work at our Surco site.
- Paid training from day one.
- A competitive salary with variable bonus, plus a food card worth S/.260.
- The flexibility to work 40 hours per week, Monday to Sunday, with two days off (subject to conditions).
