Customer Relationship Manager

hace 5 días


Lima Metropolitana, Perú AnnexBox A tiempo completo
Customer Satisfaction Specialist
We are seeking a highly motivated and detail-oriented Senior Quality Customer Satisfaction Specialist to join our AnnexBox team. In this role, you will be responsible for managing customer complaints, analyzing quality data, and driving process improvements to enhance customer satisfaction. Your dedication to delivering exceptional customer experiences will be instrumental in contributing to the success of our organization.

Key Responsibilities:
  1. Resolve customer complaints in a timely and efficient manner.
  2. Analyze quality data to identify areas for improvement and implement changes.
  3. Collaborate with cross-functional teams to drive process improvements and enhance customer satisfaction.

Requirements: A strong analytical mindset, excellent communication skills, and a genuine passion for customer satisfaction are essential for this role.

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