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Remote Property Management Coordinator

hace 2 semanas

Lima Metropolitana, Perú Mayfair Real Estate Investments & Management A tiempo completo

Company Overview

Mayfair Real Estate Investments & Management is a leading property management company in South Florida, managing over 1,000 residential apartments and single-family homes. We are committed to providing exceptional service to our residents and are seeking a highly motivated and detail-oriented individual to join our team as a Service Coordinator.

Job Description

The Service Coordinator will be the primary point of contact for maintenance scheduling, ensuring timely and professional service to our residents. Key responsibilities include:

  • Answering calls to our dedicated maintenance line, booking appointments for service, repairs, and inspections, and assisting residents in resolving basic issues.
  • Working closely with maintenance supervisors, vendors, and other team members to ensure service requests are processed and completed efficiently.
  • Providing excellent customer service by confirming appointments, handling changes, and ensuring residents are satisfied with the service they receive.
  • Organizing and tracking service appointments, vendor schedules, and maintenance reports to ensure smooth operations.
  • Performing other administrative duties as needed.

Required Skills and Qualifications

We are looking for a problem-solver with strong communication skills, a passion for service, and experience working in a fast-paced environment. Ideal candidates will have:

  • Strong communication skills, both verbal and written, in English.
  • A genuine interest in helping others and ensuring everything runs smoothly.
  • Experience working in a high-volume call environment, with the ability to juggle multiple tasks while staying organized.
  • Familiarity with building maintenance and troubleshooting simple issues.
  • Availability to work Monday to Friday, 8:00 AM to 5:00 PM (Florida Time).

Benefits

We offer competitive pay in USD, performance bonuses, and incentives for hard work. As a remote employee, you'll enjoy flexibility and the opportunity to grow within our company.