Customer Support Engineer

hace 3 días

San Isidro, Perú Liferay, Inc. A tiempo completo

**About Liferay**

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run

**About You and this Role**

**Key Objectives**
- Support our Enterprise Edition customers;
- Assist customers in installing, using, configuring, and diagnosing problems with the Liferay Portal;
- Solve mission-critical customer issues, build intranets, extranets, and websites with Liferay Portal;
- Being able to configure different scenarios per day, aiming to test and reproduce problems reported

**Required Qualifications**
- Experience with databases (MySQL, PostgreSQL, Oracle, SQL Server, DB2, etc.).
- Experience in website development and/or administration.
- System Admin and Linux experience.
- Knowledge in networking concepts, managing environments, operating systems, standards and protocols, Java, etc.
- Customer service with experience
- Advanced Spanish for Latin American clients and Advanced English for communicating with internal teams from global offices.

**Preferred Qualifications**
- Experience working with SaaS and/or PaaS technologies
- Like to learn and guide.
- Like and have the ability to solve complex problems.
- Good communication skills, both written and verbal.
- Be flexible, work well under pressure and meet deadlines.
- Demonstrate problem-solving skills together with the team.
- Like to share knowledge.
- Be passionate about technology.

**What We Offer**
- Salary package w/ competitive benefits according to qualifications and experience
Opportunities to take responsibility, grow professionally, and Stay Nerdy
- A positive and collaborative work culture
- Working at a leading open-source company

**Equal Opportunities Employer - Statement

  • Customer Support Engineer

    hace 18 horas

    San Isidro, Perú Liferay, Inc. A tiempo completo

    **About Liferay** Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital...

  • Associate Customer Support Engineer

    hace 3 días

    San Isidro, Perú Liferay, Inc. A tiempo completo

    **About Liferay** Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital...

  • Customer Support Engineer

    hace 6 días

    San Isidro, Perú Liferay, Inc. A tiempo completo

    **About Liferay** Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital...

  • Svcs Customer Ops Support 1

    hace 1 semana

    San Isidro, Perú Lexmark International, Inc. A tiempo completo

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and...

  • Agente de Customer Support

    hace 1 semana

    San Isidro, Perú BetConstruct A tiempo completo

    En la empresa BetConstruct, estamos en la búsqueda de un **Agente de Customer Support**, para la oficina de Perú. **Sus principales funciones** - Recibir y atender chats en vivo sobre dudas, consultas y preguntas. - Transferir correctamente las dudas a los otros departamentos de la empresa e informar la resolución de los mismos a los clientes. - Realizar...

  • Customer Support Specialist

    hace 18 horas

    San Isidro, Perú Nursing CE Central A tiempo completo

    **Status: Full time, with benefits (Health, dental, etc.)** **Start Date: As soon as available** **No healthcare experience required!** **Hours: 9am-6pm EST, Monday-Saturday in office in Lima, Peru (will work at least every other Saturday)** **Pay: 6,000 Soles per month depending on experience** **Who is Nursing CE Central?** Nursing CE Central is a...

  • Customer Support Specialist

    hace 2 semanas

    Bogota|Medellin|Lima|Quito|Caracas|Callao|Cali|Barranquilla|San Juan|San Juan P. Rico|San Salvador|Managua|Tegucigalpa|Tijuana|Ciudad de Guatemala, Perú ScaleUp A tiempo completo

    Customer Support Specialist w/sales expEmployment Type: Contractor (Long-term)Location: LATAM (Remote)Schedule: 5 days/week — Saturdays and Sundays required (2 days off during the week)Compensation: Base salary + performance commissionsOur client, a fast-growing vacation rental management company, is looking for a Customer Support Specialist to join their...

  • Sales Support Specialist

    hace 7 días

    San Isidro, Perú H&C Construction Services LLC A tiempo completo

    Location: Lima, Peru (on-site)Job Type: Full-TimeH&C Construction LLC, a U.S.-based residential remodeling company, is seeking a Sales Support Specialist to support our Sales Department by handling incoming calls, managing leads, scheduling appointments, and ensuring exceptional customer service for U.S. clients.We are looking for a highly empathetic,...

  • Software Engineer Iii, Web

    hace 4 días

    San Isidro, Perú Scotiabank A tiempo completo

    Hola! Felicitamos y valoramos tu interés por seguir creciendo dentro del Grupo Scotiabank, nos encontramos en búsqueda de talento que aporte con sus conocimientos y experiência a la posición y sobre todo con OPTIMISMO. **Purpose**: Contributes to the overall success of The Software Engineer III in web chapter at Scotiabank Peru ensuring specific...

  • Software Engineer Iii, Api

    hace 4 días

    San Isidro, Perú Scotiabank A tiempo completo

    Hola! Felicitamos y valoramos tu interés por seguir creciendo dentro del Grupo Scotiabank, nos encontramos en búsqueda de talento que aporte con sus conocimientos y experiência a la posición y sobre todo con OPTIMISMO. **Purpose**: Contributes to the overall success of the Software Engineer III in the API chapter at Scotiabank Peru ensuring specific...