Servicenow Wsd Product Engineer
hace 2 días
Description
**ServiceNow WSD Product Engineer**
**Responsibilities**:
- Responsible for architectural design of ServiceNow Employee Experience digital workflows Workplace Service Delivery (WSD) product in alignment both internal Kenvue Corporate Real Estate, HR Operations and Enablement, and Corporate Tech & Data strategic goals and objectives as well as ServiceNow implementation best practices.
- Direct management of, including mentoring and guidance, to Developers in the scrum team (incl. 3rd parties) to deliver compliant code in a timely manner.
- Establishes metrics and measures for performance of WSD capabilities, including levels of technical debt.
- Responsible for overall WSD module health and performance including integrations, plug-ins, and customizations as measured by ServiceNow health checks.
- Create and execute development plans as appropriate to meet changing needs and requirements balancing business requirements and technology lifecycle management.
- Advocates for technology and innovation; identify new and emerging technology to deliver business needs and proactively sharing with WSD Product Owners
- Hands on experience to perform quick POC’s to demonstrate new features to business owners and accelerate time from design to development.
- Develop and maintain strong relationships with key stakeholders, including business partners, vendors, and internal teams, especially across the Kenvue ServiceNow Platform
Qualifications
**Qualifications Position Requirements**:
- 5+ years of relevant professional experience
- 3+ years of hands-on experience with design, development, and deployment on the ServiceNow platform
- Certification in ServiceNow System Administration, Application Development and Scripting
- Demonstrated experience as a technical architect or administrator of a ServiceNow Employee Experience digital workflow.
- Demonstrated experience balancing business needs with customization controls and speed/scale.
- Experience with a modern programming language (e.g., JavaScript, Angular, HTML, CSS)
- Experience working in and/or leading Product, Agile, and Scrum teams.
- Excellent written and verbal communication skills.
- Ability to communicate effectively in both 1-1 and large group settings.
- Excellent analytical and problem-solving skills.
**Preferred Competencies**:
- Experience with WSD module is preferred.
- Experience with Database design principles (e.g., table size, inheritance, basic SQL, etc.)
- Experience with modern web integration protocols (e.g., REST, JSON, SOAP/XML, etc.)
- Experience with portable data structures (e.g., JSON, XML, etc.)
- Experience with code versioning control systems (e.g., Git, Stash, Subversion, CVS)
- Experience with Database performance (e.g., table indexing, search algorithms, etc.)
- Experience with ServiceNow’s Automated Test Framework
- Experience with intelligent editors (e.g., VS Code, Code Mirror, Notepad++, Sublime Text, Emacs)
- Familiarity with testing methodology including Unit, Integration, and Regression Testing
- Familiarity with automated testing tools (e.g., Selenium Web Driver, Katalon, Cypress, etc.)
- Familiarity with shell programming (e.g., bash or PowerShell)
Primary Location Asia Pacific-India-Karnataka-Bangalore
Job Function Business Solutions
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