Developer & IT Support Specialist

Are you a digital guardian and automation wizard with a passion for innovation? Join our global team, where you’ll be a builder, troubleshooter, and trusted partner empowering our language technology platforms.
This hands-on technical role blends development, automation, API integration, and advanced IT support, keeping our people, processes, and data secure, efficient, and ahead of the curve.
**Working Hours**: Monday to Friday 8:30 to 5:00 CST.

**Responsibilities**:
**Custom Development & Integration**: Design, develop, and maintain automation solutions, scripts, and tooling for language operations using Python, PowerShell, TypeScript, React, and C#. Build, enhance, and support integrations with XTRF, memoQ, Microsoft 365, APIs, and other workflow platforms. Develop and maintain reports and dashboards (PowerBI).
**Process Automation & Optimization**: Identify manual or repetitive tasks and implement scalable automation across translation management and productivity platforms. Document new scripts, code, and processes; maintain an internal knowledge repository.
**Security, Privacy & Compliance**: Serve as Security & Privacy Officer for compliance with ISO 27001, HIPAA, and GDPR standards. Monitor and respond to security incidents, risks, and vulnerabilities across all systems. Manage our ISMS process, policies and procedures. Manage secure API access and data flows, ensuring ongoing audit readiness.
**Collaboration & Communication**: Liaise with internal stakeholders (Project Management, Sales, Partner Services, Leadership) to gather requirements and provide technical support. Communicate API documentation, SOPs, training, and technical updates to diverse audiences.
Founded in 2005, tbo. is a global organization that provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.
tbo. aims to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.
tbo. fosters a culture of continuous improvement, creativity, sustainability and community, with a longstanding commitment to providing high-touch human service.
tbo. It is ranked as one of the fifteen fastest organically growing localization companies in the world and operates 24/7, 363 days a year on a “follow the sun” format via offices in Cordoba, Ho Chi Minh City, Kyiv and Lima.
Certified under five separate international quality norms.
Join our growing staff and boost your career in a global organization
At tbo., we believe that fostering an inclusive culture and a diverse environment makes us stronger. We are an equal opportunity employer, dedicated to creating a space where everyone can thrive and grow. We are committed to ensuring our hiring processes are fair, transparent, and in compliance with all legal and policy requirements, promoting a workplace free from discrimination.
**Requisitos**:
**Requirements**:
**Technical**: Advanced proficiency in Python, PowerShell, TypeScript, React, and C#. Deep Experience with REST API design, integration, and troubleshooting. Familiarity with Google Drive, XTRF, memoQ, Microsoft 365 suite, Intune, Defender, endpoint management Prior experience with BI/reporting tools (Power BI preferred). Knowledge of Microsoft Azure or other cloud environments a plus.
**Support & Security**: Demonstrated background in IT support (Tier 2+, or similar roles) in a cloud/SaaS-heavy environment. Strong knowledge of security best practices and regulatory frameworks (ISO, HIPAA, GDPR). Experience implementing and supporting compliance documentation, audits, and controls.
**Soft Skills**: Excellent problem-solving and analytical skills. Effective communicator with stakeholders at all levels. Able to work independently in a distributed team. Detail-oriented, proactive, and driven to automate and optimize.
Extra Points Experience in the language services, localization, or SaaS/software industries. Prior participation in ISO 27001, HIPAA, or GDPR audits. Interest in machine translation, workflow optimization, or AI for language technology.
Beneficios
What We Offer Unlimited PTO U.S. holidays paid Bonuses A diverse, welcoming work environment Opportunities for paid professional development and advancement Work from anywhere (as long as you have good internet) Regional meetup policy