Customer Support Specialist
hace 2 días
Join to apply for the Customer Support Specialist role at Hitachi Energy. The Opportunity To strengthen our customer support team, we are looking for an electrical engineer who will provide seamless tier 1 support to our customers and the global HAPG network. Due to the technical complexity and essential character of our equipment within our customers' businesses, good know-how of customer service is crucial. How You'll Make An Impact - Act as the first point of contact for customers as well as for the global Hitachi Energy service network with regard to service requests, maintenance issues, warranty-related queries, etc. - Be a customer advocate for timely response to issues and for problem resolution and escalation - Document and time-log all activities taken toward resolving customer issues - Where required, support customers during run-time activities and provide online troubleshooting support and resolution - Support in the bidirectional know-how transfer from factory to global service network and vice versa (e.g., newsletters, frequently asked questions, etc.) - Participation in ensuring 24/7 availability - Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. Your Background - Experience in Customer Service with a minimum of 2 years of experience. - Must be fluent in both Spanish and English; any other language would be an advantage - High focus on customers and their needs - Ability to apply a structured and methodical work style during increased pressure to act - Intrinsic attitude to drive innovation and improvement - Ability to act solution-oriented and to vary different approaches, be flexible and creative - Readiness to travel (approx. 10%) on a global basis i.e., for troubleshooting, training or customer meetings Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today. Seniority level - Mid-Senior level Employment type - Full-time Job function - Other Industries - Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting Referrals increase your chances of interviewing at Hitachi Energy by 2x Sign in to set job alerts for “Customer Support Specialist” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Customer Support Specialist
hace 4 días
Lima Metropolitana, Perú Hitachi Automotive Systems Americas, Inc. A tiempo completo.Customer Support Specialist page is loaded## Customer Support Specialistlocations: Remote - Region Metropolitana de Santiago, Chile: Lima, Lima, Perutime type: Full timeposted on: Posted 17 Days Agojob requisition id: R0107327**Location:**Remote - Region Metropolitana de Santiago, Chile**Job ID:**R0107327**Date Posted:**2025-10-20**Company Name:**HITACHI...
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Customer Support Specialist
hace 2 semanas
Lima, Perú Tribal Credit A tiempo completo**Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...
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Customer Support Specialist
hace 2 días
Lima Metropolitana, Perú Hitachi Vantara Corporation A tiempo completoDescription The Opportunity To strengthen our customer support team, we are looking for an electrical engineer who will provide seamless tier 1 support to our customers and the global HAPG network. Due to the technical complexity and essential character of our equipment within our customers' businesses, good know-how of customer service is crucial. How...
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Client Travel Support Specialist
hace 2 semanas
Lima Metropolitana, Perú Destiny&Co Travel Agency A tiempo completoClient Travel Support Specialist at Destiny&Co Travel Agency Location: Callao, Constitutional Province of Callao, Peru Seniority level: Not Applicable Employment type: Part-time Job function: Other Industries: Travel Arrangements Referrals increase your chances of interviewing at Destiny&Co Travel Agency by 2x As a Client Travel Support Specialist, you will...
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Customer Support Specialist
hace 1 semana
Lima, Perú HITACHI ENERGY CHILE S.A. A tiempo completo**Description** **The Opportunity** To strengthen our customer support team, we are looking for an electrical engineer who will provide seamless tier 1 support to our customers and the global HAPG network. Due to the technical complexity and essential character of our equipment within our customers' businesses, good know-how of customer service is...
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Support Specialist
hace 2 semanas
Lima, Perú Archstone LATAM A tiempo completoWe are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for providing technical product support to our customers by troubleshooting and resolving issues with our products when they arise. Ultimately, you will help establish our...
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Support Specialist
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Lima, Perú Zento Talent Solutions SAC A tiempo completoRole Overview We're looking for a skilled Support Specialist to join our growing team. You'll help customers resolve technical issues with our appraisal software products and services. Your main focus will be providing expert technical support, efficiently troubleshooting problems, and resolving customer inquiries. Location : Remote (Peru-based) Salary: 3, 5...
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Client Travel Support Specialist
hace 1 semana
Lima Metropolitana, Perú Destinytravel A tiempo completoAs a Client Travel Support Specialist, you will support clients throughout their travel journey—from planning to return—by managing questions, updates, and ongoing assistance. At Destiny&Co., we focus on creating organized and meaningful travel experiences. Key Responsibilities - Serve as a primary point of contact for travelers. - Assist with trip...
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Customer Support Specialist
hace 4 días
Lima Metropolitana, Perú Nursing CE Central A tiempo completoJob Details Must apply in English with an English resume submitted. Status: Full time, with benefits (Health, dental, etc.) Start Date: As soon as available Hours: 8am-4:30pm EST, Monday-Saturday in office in Lima, Peru Job Description: No healthcare experience required! Who is Nursing CE Central? Nursing CE Central is a private educational company serving...
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Sales Support Specialist
hace 18 horas
Lima, Perú ABB A tiempo completo**Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
