Deal Desk Analyst

**ABOUT PLACER.AI**: Placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "Google Analytics for the physical world." Placer.ai’s platform provides instant visibility into any property in the U.S., presenting accurate details about visitation patterns and demographic breakdowns of visitors. Placer.ai’s customers can see where visitors have been before, where they go afterwards, where they typically go for sports, entertainment, groceries, etc., and what their interests are. Placer.ai's A.I.based SaaS platform replaces archaic solutions such as manual surveys, installed cameras and other people-counting systems, creating a blue ocean market of more than $100B. Placer.ai has grown 3x year-over-year for the past 3 years, counting more than 1000 paying customers across a range of industries, including 2 of the world’s top-10 retailers, 2 of the top-10 CPG firms worldwide, a world’s top hospitality firm, 2 of the world’s top-10 commercial real estate (CRE) firms and 2 of the world’s top multinational asset managers and hedge funds. Placer.ai has just raised $100M for Unicorn ($1B+) valuation in Series C funding. **SUMMARY**: - The Deal Desk Analyst is responsible for completing renewal opportunities, communicating status, and upholding the correct process on these opportunities. This support role ensures that contract and opportunity data is accurate in the CRM and other systems for renewals. The Deal Desk Analyst is responsible for communicating to the sales team any pricing or process changes. **RESPONSIBILITIES**: - All automatic renewal activities in Salesforce CRM - Creating renewal quotes in Salesforce CRM - Lead ongoing and month-end audit and review activities as related to renewals - Communicate with Customer Growth and Expansion Sales teams on renewals - Ensure that Sales and contract data is accurate in CRM and other systems for renewals - Assess recurring issues to identify opportunities for improving the Deal Desk process and make recommendations on process and system changes - Work in a dynamic environment and adapt to new business processes - Manage escalations of issues, communicate effectively with the Deal Desk team and any team supported by Deal Desk - Demonstrate the ability to go “above and beyond” in the support of our Sales teams and customers - Flexibility to transition into different support roles within the team based on the needs of the business is required **REQUIREMENTS**: - Bachelor’s degree or equivalent experience - 1+ years of professional experience in a professional role **PREFERRED**: - Organized, with strong time management skills and attention to detail - Comfortable with change and an ability to thrive in a fast-moving environment - Excellent interpersonal and communication skills - Ability to learn quickly in a dynamic and collaborative environment - Strong business acumen - Proficient with Google and Microsoft Office products - Experience with Salesforce and Netsuite is a plus - Ability to process a high volume of transactions with accuracy and integrity **WHY JOIN PLACER.AI?** - Join a rocketship We are pioneers of a new market that we are creating - Take a central and critical role at Placer.ai - Work with, and learn from, top-notch talent - Competitive salary - Excellent benefitsFully remote **NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER** - Placer.ai in a nutshell - Placer.ai's recent $100M round C funding (unicorn valuation) - Placer.ai's data - Placer.ai in the news - COVID-19 Economic Recovery Dashboard - Placer.ai is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion._