Admin & Cs Associate - Dc Wrap

**Company**: DC Wrap Company

**Salary**: $900 - $1,000 USD (monthly)

**Role Overview**:
DC Wrap Co is a Norfolk, Virginia-based company specializing in large-format design, printing, and vehicle wraps. We offer custom vinyl wraps for cars, trucks, fleets, and commercial vehicles, transforming them into mobile advertisements that enhance brand visibility. DC Wrap Co provides high-quality, durable wraps across the U.S., serving businesses with cost-effective marketing solutions.

**Roles and Responsibilities**:

- Handle inbound calls from potential customers, answering inquiries about services.
- Provide support to management by handling ad-hoc tasks and assisting with special projects as needed.
- Maintain and take full ownership of the Go High Level CRM and ShopVox system, ensuring data accuracy, system optimization, and effective usage across the team.
- Serve as the primary point of contact for CRM-related tasks and improvements.
- Take initiative in learning and navigating new technology platforms and digital tools independently.
- Proactively identify process improvement opportunities.

**Skills**
- Proficiency in CRM platforms is required; experience with Go High Level CRM and ShopVox is preferred.
- Familiarity with additional CRM platforms such as HubSpot or Salesforce is a plus.
- Strong problem-solving abilities and a proactive, solution-oriented approach.
- Excellent organizational skills and attention to detail.
- Ability to multitask and manage responsibilities independently while effectively collaborating with the team.
- Self-starter with a high degree of initiative and adaptability.
- Excellent verbal and written communication skills in English.

**Qualifications**:

- Bachelor’s degree in Business Administration, Communications, Marketing, or a related field (preferred).
- 3-4 years of experience in an administrative and CRM support role.
- Advanced English (written and spoken) required.
- High-speed wired internet connection (200 mbps min.)
- Windows 10/11 or Mac (4 GB RAM, Intel i5 or similar)

**Physical Setting**:Remote

**Schedule**: Monday 8:00 am to 5:00 pm EST. // Tuesday to Friday 8:30 am to 5:30 pm EST.

Pay: S/.3,300.00 - S/.3,660.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- administrative: 2 years (required)

**Language**:

- advanced English (required)

Work Location: Remote