Technical Service Engineer

hace 2 semanas


Miraflores, Perú WireCo WorldGroup A tiempo completo

Company Description
WireCo WorldGroup is the world's leader in manufacturing, engineering, and distributing wire rope, synthetic rope, specialized assemblies, wire products and electromechanical cable. We specialize in rope for the gas and oil industry for mining and off shore drilling, cranes, bridges and military installations.

**Job Description**:
The Technical Service Engineer is a critical role in WireCo’s journey to be the technical leader in our industry segments. This position will connect customer needs with their partners in Product Design, Planning, and Operations. The Technical Service Engineer will lead by example all aspects of the WireCo Business System (WBS) including the Behaviors - teamwork, accountable, self-aware, noble intent, determined, transparent, and curious.
- This position _will be remote (not based at a WireCo facility or office). _Domestic and international travel will be required approximately 75% of the time._

Qualifications_
Scope Measures (Specific targets to be set during goal setting process.)_
- Timely resolution of customer issues, questions, and complaints.
- Superior technical support provided to WireCo colleagues, distributors, and end users through on-site visits, engineering reports, failure analyses, field investigations, and training classes or seminars.
- Technical Strategy_
Translate customer requirements, industry, standards, and manufacturing capabilities into product and process design.
- Ability to perform failure analysis, determine root cause and appropriate corrective actions, and implement corrective actions. This may include physical examination of ropes and field equipment, disassembly of ropes, and thorough documentation of findings.
- Establish the use of sound engineering standards, data analysis practices, and testing protocols.
- Maintain technical expertise on advancement and innovations in your area of expertise.
- Ensure WireCo’s representation on industry boards, councils, standards committees, and technical conferences.
- People- Cultivate and maintain effective partnerships with stakeholders including external customers, internal customers, original equipment manufacturers, and other engineering groups.
- Motivate self and others by initiating actions and effectively communicating project goals, requirements, and results to stakeholders.
- Spend approximately 30-40% of time communicating with internal stakeholders, such as but not limited to, Product Management, Product Design & Technical Service, Operations Management, Sales Management, and the Commercial Excellence teams.
- Spend approximately 60-70% of time communicating with external stakeholders such as customers and distributors, acting as a technical authority for WireCo.
**Knowledge and Experience**:

- University degree in Engineering or related discipline required, advanced degree preferred
- 5 years of experience in relevant engineering roles or 3 years if advanced degree
- Solid foundation of engineering fundamentals related to the area of study
English required
- Multiple language proficiency is preferred
- Active driver’s license
- Background check required for business travel purposes
- Valid passport required for business travel purposes

Additional Information
Equal Opportunity Employer/Veterans/Disability



  • Miraflores, Perú WireCo WorldGroup A tiempo completo

    Company Description **Job Description**: The Technical Service Engineer is a critical role in WireCo’s journey to be the technical leader in our industry segments. This position will connect customer needs with their partners in Product Design, Planning, and Operations. The Technical Service Engineer will lead by example all aspects of the WireCo Business...

  • Costumer Service Agent

    hace 4 semanas


    Miraflores, Perú GDT Gestión del Talento A tiempo completo

    Job Description: - Direct attention with clients from the United States. - Input information to the company's system. - Scheduling appointments with clients and insurance companies - Obtain necessary documentation from the Insurance and the client. - Provides administrative support when needed. - Management of documentation in English. **Requirements**: -...

  • Data Engineer

    hace 3 días


    Miraflores, Perú Prestamype A tiempo completo

    **Funciones**: Creación y monitorización de pipelines de carga al datalake/datawarehouse Monitoreo de los data warehouses para asegurar la calidad y precisión de la data Identificación de oportunidades para automatizar procesos analíticos repetitivos o rutinarios. Creación de modelos analíticos self-service Colaboración con otros equipos para...

  • Jira Technical Consultant

    hace 2 semanas


    Miraflores, Perú STEFANINI LATAM A tiempo completo

    ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡Jira Technical Consultant! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! **Responsabilidades y atribuciones** -...

  • Network Engineer

    hace 2 días


    Miraflores, Perú Edgeuno A tiempo completo

    **About us** EdgeUno is built on a single goal: to ensure that every person in Latin America has the same high-speed internet experience as anywhere else in the world. Through improvements to LATAM’s internet infrastructure, EdgeUno is building a better internet; one that is more stable, accessible, and affordable. We provide companies and internet...

  • Case Manager

    hace 1 semana


    Miraflores, Perú GDT Gestión del Talento A tiempo completo

    Job Description: - Direct attention with clients from the United States. - Input information to the company's system. - Scheduling appointments with clients and insurance companies - Obtain necessary documentation from the Insurance and the client. - Provides administrative support when needed. - Management of documentation in English. **Requirements**: -...


  • Miraflores, Perú Edgeuno A tiempo completo

    As the** **Customer Experience Specialist** **at EdgeUno, your role is crucial in enhancing the overall customer experience journey. Working closely with cross-functional teams, including Network, DevOps, Marketing, and Sales, you will ensure that customer needs are not only met but consistently exceeded. Your responsibilities include monitoring customer...


  • Miraflores, Perú ZL Tech Corporation A tiempo completo

    **Responsibilities** - Design the required testing strategy in accordance with the scope and standards of the organization. - Creation of testing artifacts including test cases, test scripts, test conditions, and expected results. - Estimation of efforts for testing and planning of manual QA tasks. - Documentation of test execution results and defects. -...

  • Legal Specialist

    hace 6 días


    Miraflores, Perú Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** **How you will contribute** Under the guidance of Mondelēz International’s legal leader or counsel, you will deliver on our legal strategy, activities, and service delivery model in a legal specialist...


  • Miraflores, Lima, Perú Collective Hospitality A tiempo completo

    Cloud Kitchen Leader OpportunityJoin us as a Virtual Kitchen (VK) Operations Specialist, where you will play a crucial role in shaping the future of our cloud kitchen operations.This highly sought-after role demands a unique combination of technical skills, business acumen, and interpersonal abilities. As a VK Operations Specialist, you will oversee the...

  • Analista - Servicios

    hace 6 días


    Miraflores, Perú ADP A tiempo completo

    **Analista - Servicios** **At ADP, we are motivated by your success.** We do with your unique talents and perspectives to be transformed into a whole. Your ideas do differently and better are welcome. We support your efforts to perform, learn and grow. If success motivates you, you belong to ADP. We strive to make every interaction is motivated by our...

  • Systems Analyst

    hace 4 días


    Miraflores, Perú Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25060819 **Job Category**Information Technology **Location**Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager....

  • Systems Analyst

    hace 6 días


    Miraflores, Perú Marriott International, Inc A tiempo completo

    **Additional Information**IT Agent **Job Number**25023803 **Job Category**Information Technology **Location**Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to...


  • Miraflores, Perú De Beers Group of Companies A tiempo completo

    Company Description - We’re re-imagining mining to improve people’s lives. That includes the lives of everyone who works for Anglo American. We strive to be a great company where employees are happy, inspired to do their best work. A place where every colleague can grow, develop and realise their potential. To live up to our Always with Purpose employee...


  • Miraflores, Perú Mondelēz International A tiempo completo

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You deliver detailed continuous business and customer analysis and insight with a focus on driving best practice through simplification, efficiency, consistency by aligning common outputs across accounts. **How you will...