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Inbound Sales Agent

hace 2 semanas

Lima, Perú UENI A tiempo completo

At UENI, delivering exceptional customer experiences is the key to our success in helping small business owners. If you are driven to exceed customer expectations, have a strong background in sales, and believe in UENI’s mission, we want to hear from you.

**Working Schedule**: Monday to Friday, 12PM - 8PM EST

**Training (initial 4 weeks)**: Monday to Friday 10AM - 7PM EST

**Key responsibilities**:

- Recommend and sell the appropriate UENI plan to the customer.

**What we expect from a new hire**:

- Sell correctly; never missell and sell the right plan to meet the customer’s needs.
- Create delightful customer experiences that address customer questions and highlight UENI benefits.
- Collaborate with internal teams to ensure customer satisfaction.
- Become an expert in UENI's product offerings and industry trends to effectively address customer inquiries.
- Advocate for the customers internally by identifying ways to improve the customer experience through CS, product, marketing, etc.

**Job requirements**
- 2+ years of relevant experience in sales customer-facing roles, preferably in a SaaS sales environment.
- Proven track record of inbound or outbound sales.
- Impeccable spoken and written English.
- Exceptional phone communication skills and ability to build rapport with customers.
- Commercially minded with a strong understanding of the customer experience.
- Happy to be managed by quantified KPIs.
- Comfortable handling support tasks (help desk queries, live chat) and addressing customer requests.
- Ability to work independently and as part of a team.
- Proficient in relevant customer success tools and software.

**Job Types**: Full-time, Commission

Pay: S/.28.44 per hour

Expected hours: 40 per week

Application Question(s):

- Please indicate the salary range (Monthly/USD) you are expecting for this job as well as your notice period.