Inside Sales Senior
hace 2 días
This is a phenomenal opportunity for you The objective of the ISE position is to optimize each customer contact by making valuable contributions and thereby strengthening the relationship with the customer.
Under mínimal direction, the Inside Sales Engineer (ISE) provides quote support to customers by providing pre-sales, post-sales, and basic technical support.
**In this Role, Your Responsibilities Will Be**:
- Coordinates with the other Inside Sales or Operational team, the multidivisional bundled project quotations.
- Lead the customer through the sizing and selection process to choose equipment that will meet their needs.
- Follow-up with customers to answer any questions or Logs
- Practice good phone skills in terms of the ability to open, handle a presales technical sales support call
- Provide support for other ISEs and team members to maintain service levels.
- Perform Handover with Operation and sales team in cases where the quote will be converted into an order
- Participate in the Continuous Improvements initiatives
- Maintain individual performance levels and ensure critical metrics stay aligned with targets
- _Review periodically the inventory to quote stock options _
- Applies the factory pricing policy in order to get a correct gross profit to each order received.
- Review estimate inputs from functional department and supervise of cost reports and price forms.
- Supervises current competitive prices, new techniques, and cost trends.
- Estimate project quantities and costs in the preparation of major tenders in a timely and efficient basis.
- Responsible for preparing all technical documentation for bids.
- Stays mostly inside in the office available to the customers.
- Keeps record of the incoming quotations and orders in CRM following the Proposals Guidelines
- Work in closing dates schedule by company and follow the organization arranged by Customer Care department.
- Responsible for delivering _clean orders _to Intercompany Cell.
- Must follow the ethical principles, vision, mission and be aligned with the values defined by the top management of the company.
- Participate in all required training provided by the company, such as those related to Trade Compliance and all training related to compliance with legal regulations and / or Corporate Policies, and may also be the mentor/guide of these issues if it is required.
**Who You Are**:
- You build and deliver solutions that meet customer expectations. Identify and seize new opportunities. Use knowledge of business drivers and how strategies and tactics play out in the market to guide actions
**For This Role, You Will Need**:
- 4 or + year experience vital **with sizing, selection and prepare quotation in valves and actuators.**:
- Bachelor’s degree or equivalent experience in engineering
- Must have proficiency in English language able to speak and understand a technical or commercial conversation. (Intermediate/ Advanced English level)
- Knowledge in quality management systems
**Our Offer To You**:
At Emerson, we offer a competitive benefits package to recognize and support our employees.
We have different Employee Resource Groups that demonstrate our dedication with DE&I. Through continuous development of activities, programs, and social awareness.
**WHY EMERSON**
**Our Commitment to Our People**
**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**
**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.**
**At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.**
**Accessibility Assistance or Accommodation**
**ABOUT EMERSON**
**Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.**
**With global operations and a comprehensive portfolio of software and tech
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