Client Solutions Manager

**Are you ready to join our digital revolution journey?**

At Aleph Holding, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic environment, and the ability to provide custom solutions for advertisers leveraging Spotify's advertising solutions. We are seeking a self-starter, fast learner with a high attention to detail who is highly passionate about Spotify.

**Responsibilities**:
- Manage and grow post-sale client relationships with advertisers of all sizes
- Monitor and analyze ad campaigns, and proactively take initiative to improve results
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
- Work to manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time
- Proactively lead product update discussions, educate brands and agencies on Spotify’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns
- Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
- Kick-off campaign with clients and manage all timelines, assets and opportunities for optimization
- Investigate and work directly with Spotify teams to troubleshoot client issues during a campaign.
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
- Support and work with the sales team on pre-sale research and pitch
- Share marketplace feedback and guide our advertising strategy.
- Maintain up-to-date knowledge of Spotify’s features and ad units
- Work and collaborate with diverse group of internal cross-functional teams

**Skills and Experience Required**:
- 2-5 years of experience in account management and client relationship building, with a focus on campaign optimization
- Student or graduate in Business Administration, Marketing, or related fields.
- Advanced English proficiency
- Expertise in self-serve advertising platforms, online advertising, analytics, and social media.
- Strong presentation and communication skills for client education and product adoption.
- Skilled in data analysis to provide actionable insights and improve campaign performance.
- Structured and detail-oriented mindset with the ability to manage and execute multiple cross-functional projects.
- Knowledge of advertising trends, markets, and emerging opportunities.

**Why Join Us?**

This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
- “Share our similarities, celebrate our differences.” - M. Scott Peck_