Customer Experience Specialist

hace 5 días

Lima, Perú BRIYA PERU SAC A tiempo completo

We are looking for a Customer Relations Specialist

**Key Responsibilities**:

- Answer incoming phone calls and provide the best feedback to the customer
- Communicates with customers through various channels
- Acknowledges and resolves customer complaints or confusion
- Keeps record of customer interactions, comments, and complaints
- Monitors and troubleshoots customer issues over the phone
- Request replacement hardware from manufacturers and works with project coordinator to schedule truck rolls

**Qualifications**:

- A minimum of 2 years of professional experience in customer service.

**Skills**:

- Excellent problem-solving and analytical abilities.
- Strong communication skills, with the ability to collaborate effectively in a team environment.

**Benefits**:

- Complete Peruvian Payroll
- Health Insurance
- Hybrid work

Pay: S/.2,000.00 - S/.2,500.00 per month

Application Question(s):

- Pretensiones Salariales

**Language**:

- English (preferred)

  • customer experience specialist

    hace 7 días

    Lima, Perú ZARA SA A tiempo completo

    Customer Experience Specialist - LimaBuscamos un Customer Experience Specialist en Lima para planificar, coordinar y ejecutar el proceso de implementación de clientes nuevos, así como la asesoría en gestión de talento humano a clientes actuales para convertir a en un socio estratégico de todos los profesionales en Talento Humano en LATAM.Principales...

  • Customer Support Specialist

    hace 1 semana

    Lima, Perú Tribal Credit A tiempo completo

    **Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...

  • Customer Experience

    hace 1 semana

    Lima, Perú OMODA & JAECOO Perú A tiempo completo

    OMODA|JAECCO Peru, part of the Chery Group, is seeking aCustomer Experience & Call Center Supervisorto lead customer service operations and ensure a consistent, high-quality experience across all customer touchpoints.Location:Lima, PeruWork Modality:On-site (100% presencial)Professional requirements:Bachelor's degree in Business Administration,...

  • Customer Service Specialist

    hace 3 días

    Lima, Perú Bekaert A tiempo completo

    Únete a nuestro equipo como Customer Service SpecialistUbicación:Lima, Perú¿Te apasiona brindar un servicio excepcional y trabajar en un entorno dinámico?En nuestraempresa multinacional líder en el sector industrial, buscamos unCustomer Service Specialistque quiera crecer profesionalmente y aportar valor a nuestros clientesB2B.¿Qué harás?Gestionar...

  • Specialist-guest Experience

    hace 2 semanas

    Lima, Perú Marriott International, Inc A tiempo completo

    **Numéro de l'Emploi** 24162721 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos clients un enregistrement...

  • Customer Onboarding Specialist Us Tech Startup ..

    hace 6 días

    Lima, Perú Prometeo Talent A tiempo completo

    **About the company**: RoverPass is a startup focusing on the campground and RV park industry and Code Galaxy is the #1 coding school for kids of all ages, offering live, world-class instruction in a judgment-free zone. Both companies are part of Parikh Holdings, and we are looking for a Webflow Developer to join our team. We are a small team and require a...

  • Customer Success Specialist

    hace 1 semana

    Lima, Perú UENI A tiempo completo

    We are seeking a proactive and customer-focused Customer Success Agent to join our team. In this role, you will handle complex customer inquiries, drive engagement, manage payment follow-ups, and assist with retention efforts. You will take ownership of improving customer satisfaction and help reduce churn by ensuring customers derive maximum value from our...

  • Customer Experience

    hace 22 horas

    Lima Metropolitana, Perú OMODA & JAECOO Perú A tiempo completo

    A leading automotive company in Lima is seeking a Customer Experience & Call Center Supervisor to oversee customer service operations. The ideal candidate will have at least 3 years of experience supervising customer service teams, a strong customer-centric mindset, and familiarity with key metrics such as NPS and CSAT. The position requires excellent...

  • Customer Onboarding Specialist

    hace 5 días

    Lima, Perú TripleTen A tiempo completo

    TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development,...

  • Sales Specialist

    hace 3 días

    Lima, Perú Rtel A tiempo completo

    This is a part-time remote role for a Business Development Specialist. The responsibilities include identifying and generating leads, conducting market research to explore opportunities, and developing relationships with potential clients. The Business Development Specialist will communicate with clients to understand their needs, offer tailored solutions,...