Customer Experience Specialist

hace 5 días

Lima, Perú BRIYA PERU SAC A tiempo completo

We are looking for a Customer Relations Specialist

**Key Responsibilities**:

- Answer incoming phone calls and provide the best feedback to the customer
- Communicates with customers through various channels
- Acknowledges and resolves customer complaints or confusion
- Keeps record of customer interactions, comments, and complaints
- Monitors and troubleshoots customer issues over the phone
- Request replacement hardware from manufacturers and works with project coordinator to schedule truck rolls

**Qualifications**:

- A minimum of 2 years of professional experience in customer service.

**Skills**:

- Excellent problem-solving and analytical abilities.
- Strong communication skills, with the ability to collaborate effectively in a team environment.

**Benefits**:

- Complete Peruvian Payroll
- Health Insurance
- Hybrid work

Pay: S/.2,000.00 - S/.2,500.00 per month

Application Question(s):

- Pretensiones Salariales

**Language**:

- English (preferred)

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