Field Service Coordinator
hace 1 semana
Field Service Coordinator
Brindar soporte a la gestión del servicio de reparaciones de equipos y componentes, preparación de equipos nuevos y equipos de renta en las instalaciones del taller de reparación.
Funciones:
- Liderar y establecer las actividades de las reparaciones consideradas en la planificación.
- Liderar la elaboración del programa semanal de reparaciones del taller.
- Realizar análisis causa raíz de los reclamos de garantías por servicios de preparación y reparación.
- Dimensionar el recurso humano para asegurar el cumplimiento de los servicios planificados.
- Asegurar que el personal técnico cumpla con los procedimientos establecidos por fabrica o procedimientos locales para garantizar la calidad de las reparaciones.
- Elaborar cotizaciones por reparaciones de equipos/componentes.
- Aprobada la cotización: evaluar stock, programa de entregas.
- Realizar visitas a clientes en búsqueda de nuevas oportunidades de negocio.
- Mantener los cuadros de indicadores de gestión actualizados.
Requisitos para postular:
- Contar con grado de Ingeniero Mecánica y/o Eléctrico o Técnico Mecánico Especialista con conocimiento en gestión de reparaciones.
- tener más de 4 años en trabajos de reparación de equipos pesados en talleres especializados.
- Facilidad y experiência en diagnóstico causa raíz.
- Ingles básico (deseable)
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