Senior Client Consulting Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Visa Consulting and Analytics (VCA), is the consulting arm of Visa with a simple mission of helping partners improve their performance and profitability. We are a global team of industry experts with decades of experience in the payments industry.

Within VCA we have a dedicated service line - Visa Managed Services (VMS) with specialized experts who are routinely embedded into clients around the world to offer hands-on execution support. From our collective experience we have amassed an extensive set of best practices we leverage to help partners manage customer relationships, portfolio levers and product development.

Specific duties and responsibilities for this position include but are not limited to:

- Understand our customers’ business objectives, needs, plans, and bring valuable insights
- Identify opportunities and potential for improvement to help Visa clients in growing their business
- Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high-quality consultancy engagements in the Andean sub region
- Focus on successful delivery of complex projects
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs._

**Qualifications**:

- Senior level demonstrated experience in strategy / management consulting, with proven project deliveries and expertise in consulting methodologies
- 6 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters or MBA)
- Excellent analytical skill set, ability to frame customer’s opportunity in financial terms, and provide recommendations
- Exposure to retail banking and/or payment card industry and/or merchant retail business. Knowledge of payments in general, loyalty, co-branding, digital marketing, security and risk management
- Process improvement methodologies and implementation is desirable.
- Innovation and/or big data and analytics (preferred but not required)
- Project management skills are a key requirement given that this role involves managing multiple projects with multiple stakeholders simultaneously, with proven problem-solving skills
- Comprehensive knowledge of data analytics methodologies and tools and the use of data insights for business growth.
- Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor and show thought leadership
- Proactive self-starter seeking initiatives to advance
- Excellent presentation and communication skills (written and verbal)
- Experience working with data and analytical tools (Excel, SAS, SQL, Tableau, R, Python, SPSS) is a plus
- PM Certification and/or Scrum Master are a plus
- Fluent in English (written & verbal), and ability to travel
- MBA or relevant graduate degree

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.