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People Experience Advisor
hace 2 semanas
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
You will work in Mondelēz International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.
**How you will contribute**
Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained. You will ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance. You will deal with access requests/issues and identify and act on continuous improvement opportunities.
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Experience in your specific area of responsibility
- Experience in administration with a strong customer service orientation
- Computer literate with excellent skills in Microsoft Office, especially in Excel
- Experience working to deadlines with strong prioritization skills
- Meticulous attention to detail
**More about this role**
**What you need to know about this position**:
You will be the main HR point of contact for plant operations, acting as an HR Generalist. Lead the delivery of high-quality and timely data, with a vision for innovation and automation, especially for union negotiations. Also, you will manage an intern at the Lima plant.
**What extra ingredients you will bring**:
- Organization and structure.
- Customer service.
- Empathy and active listening.
- Proactivity and adaptability.
- High energy level and positive attitude.
**Education / Certifications**:
Process Engineering, Human Resources Management, Industrial/Organizational Psychology, or Technology training.
**Job specific requirements**:
- Minimum 3 years of experience as an HR Generalist or similar role, in companies with more than 100 employees.
- Experience in legal and labor processes (lawsuits, replacements, inspections).
- Knowledge of payroll and closing processes.
- Experience in onboarding and offboarding processes.
Technical Skills:
- Intermediate Excel (pivot tables, formulas)
- Intermediate PowerBI - desirable
- Experience with Automate and PowerApps - desirable
- Knowledge of technology, system, and server migration (Workday, Visual, Azure) - desirable
**Work schedule**:
100% on-site position at the Lima plant, Peru.
No Relocation support available
Business Unit Summary
Wacam is MondelēzInternational’s Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
