Client Success Manager
hace 2 semanas
**About the Client**:
Our client is a leading digital marketing agency based in the USA. Specializing in cutting-edge digital marketing services tailored for dental practices. With a commitment to innovation and excellence, they foster a forward-thinking work environment where individuals can thrive and significantly impact dental marketing.
**About the Role**:
**What You'll Be Doing**:
- Act as the main point of contact between clients and our team, ensuring smooth communication and meeting client needs effectively.
- Respond promptly to client inquiries and issues, aiming to provide exceptional service and nurture long-term relationships.
- Coordinate project execution, manage timelines, and maintain quality standards in deliverables.
- Prepare insightful reports on campaign performance and key metrics for clients.
- Ensure all deliverables adhere to client branding and quality standards while fostering creativity.
- Collaborate with clients to develop customized marketing strategies.
**Who We're Looking For**:
- Strong interpersonal skills and clear communication abilities.
- Meticulous attention to detail and a commitment to delivering high-quality work.
- Exceptional organizational skills to handle multiple projects concurrently.
- Proficiency in data analysis for problem-solving and decision-making.
- Ability to understand the broader context of marketing efforts and make strategic decisions.
- Proactive and self-reliant in managing client accounts and addressing challenges.
- Strong work ethic and dedication to consistently delivering top-notch results.
**Position**:Project and Client Success Manager
**Remote Status**:Fully Remote
**Working Hours**:9 AM - 6 PM EST
**Holidays**:US Local Holidays + 4 Day Work Week
**Salary**:USD 1200 - USD 2500
**Internal Job ID**:0154
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