Senior Implementation Consultant

**Open to Latin America Only**

At **Talentus Global**, we are looking for you

We are a US company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries, including Higher Education.

We are currently looking for a **Senior Implementation Consultant - Higher Education (LATAM-based, SIS/LMS/CRM)** to become a valuable addition to our dynamic team

**Location**: Latin America (Remote - with potential travel)

**Employment Type**: Full-time / Contractor

**Department**: Professional Services / Implementation

**Reports To**: Project Director

**Position Summary**:
We are seeking a highly motivated and experienced **Senior Implementation Consultant** based in **Latin America**, with a strong background in **Higher Education technologies**, including **Student Information Systems (SIS)**, **Learning Management Systems (LMS)**, and **Customer Relationship Management (CRM)** platforms.

You will work with higher education institutions throughout LATAM to deliver successful end-to-end implementations based on global SIS/LMS/CRM solutions. This includes gathering requirements, configuring systems, training users, and supporting go-live—all while aligning institutional goals with system capabilities.

**Key Responsibilities**:

- Participate and lead Pre-Sales presentations and calls.
- Lead SIS, LMS, and CRM implementations for colleges and universities, ensuring seamless onboarding and configuration.
- Conduct virtual workshops to gather institutional requirements and define business processes.
- Collaborate with technical teams on integrations, data migration, and customizations.
- Train administrative and academic users (registrars, faculty, admissions, etc.) on platform functionality.
- Develop implementation artifacts such as project plans, process maps, configuration guides, and training materials.
- Support testing, troubleshooting, and go-live readiness.
- Ensure excellent customer satisfaction, acting as a trusted advisor throughout the engagement.
- Communicate proactively with LATAM-based teams and clients, managing time zone differences and cultural nuances effectively.

**Required Qualifications**:

- **Based in Latin America** and fluent in **English (C1 or better)** - strong verbal and written communication skills required.
- **5+ years** of experience implementing or supporting systems in **Higher Education**, specifically:

- **SIS** (Banner, Anthology, Workday Student, Jenzabar, Thesis, Power Campus)
- **LMS** (D2L, Canvas, Blackboard, Moodle)
- **CRM** (Salesforce, Slate, Dynamics 365, Element451)
- Strong understanding of academic and administrative processes (enrollment, grading, admissions, financial aid, student success).
- Proven ability to manage multiple implementation projects in parallel.
- Comfortable working in remote and multicultural teams.
- Experience using project collaboration tools (e.g., Jira, Confluence, Asana, Teams).
- Spanish fluency is required for effective communication with LATAM clients and prospects.

**Preferred Qualifications**:

- Experience with **cloud platforms** (Azure, AWS), **APIs**, and **data integrations**.
- Experience in U.S. higher education environment or with U.S.based EdTech clients.
- PMP, Scrum, or other project management certifications are required.
- Portuguese fluency is ideal but not required

**Benefits & Perks**:

- Competitive contractor model
- 100% fully remote work model
- Salary in $USD
- Exposure to global EdTech projects
- Growth opportunities in a dynamic and expanding team
- Cross-cultural work experience with U.S. institutions and teams
- Bonuses based on performance and success criteria
- Paid vacations
- Day off for birthday
- Benefit courses and/or certifications
- Professional development and career advancement opportunities
- Entrepreneurial and team-oriented culture

**If you do not possess the qualifications listed above, we will not consider you.**

Join us if you have what it takes to be part of the **Talentus Global Team