Operations Manager
hace 5 días
About us:
This property management company serves landlords and investors in one of the country's largest real estate markets. Their mission is to help property owners manage their investments efficiently while providing renters with a comfortable place to call home. The focus is on excellent customer service, quick responses to inquiries, frequent and transparent communication.
Salary: $1,300 - $1,500 USD (monthly)
Roles and Responsibilities:
- Act as the main point of contact for property owners and tenants, ensuring clear and timely communication
- Manage the full lifecycle of work orders, including entry, scheduling, follow-up, and closure
- Coordinate vendor appointments and maintain effective communication to ensure timely service delivery
- Solicit and evaluate bids for special maintenance or repair projects
- Schedule property inspections and spot checks as needed
- Collaborate with the accounting team to resolve invoice questions and ensure accurate billing
Skills:
- Exceptional written and verbal communication skills, with a personable and professional demeanor.
- Advanced English reading skills with strong comprehension and quick processing
- Able to build rapport with a wide range of personalities and provide a positive customer experience.
- Detail-oriented and highly organized, with strong time management and multitasking abilities
- Proactive problem solver with a sharp eye for detail
- Comfortable with technology and experienced in using digital tools for property listings, document handling, and workflow management
Qualifications:
- Bachelor's degree in business administration, or related field (Preferred).
- 2-3 years of Experience in property management and/or customer service (Required)
- Advanced English (Required)
- Proficiency in property management platforms (e.g., AppFolio, Buildium, etc.)
- High-speed wired internet connection (200 mbps min.)
- Windows 10/11 or Mac ( 4 GB RAM, Intel i5 or similar)
Setting: Remote
Schedule: Monday to Friday - 9:00 am – 6:00 pm EST (1 hr lunch)
Job Type: Full-time
Pay: S/.4, S/.5,080.00 per month
Education:
- Bachelor's (Required)
Experience:
- admin/operations: 3 years (Required)
Language:
- advanced English (Required)
Work Location: Remote
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