Remote Production Coordinator
hace 4 días
About This Role
As a Production Coordinator / Assistant, the contractor is engaged to coordinate a team of creatives, support optimization of client production schedules, and help ensure that all work is completed on time and to the client's satisfaction. On a daily basis, partners with Creatives, Quality Specialists, Team Coordinators, and other Production Specialists, with regular communication Customer Success Managers and Customer Support.
Working hours: 9:00 AM to 6:00 PM EST
Location: Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.
What You'll Do
- Support optimal performance and creative utilization on the production floor by monitoring key performance indicators and identifying opportunities for improvement.
- Coordinates with creatives, facilitating the client's production schedule and helping maintain timely completion of deliverables.
- Monitor the progress of production work and share periodic updates with the client and key stakeholders as applicable.
- Offer suggestions and recommendations to Creatives to support the delivery of work that meets the standards set by Design Pickle and clients.
- Review sentiment analysis and ticket feedback ratings from customers.
- Collaborate closely with Quality Specialists to help maintain design quality and brand guidelines.
- Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to identify and confirm Design Time for all requests assigned to the team.
- Help maintain that company notes are updated based on client preferences on an as-needed basis and coordinate related updates with the team.
Requirements:
- Strong knowledge of the creative development and production process.
- Skilled in coordinating multiple projects, timelines, and stakeholders.
- Excellent organizational, communication, and problem-solving abilities.
- Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, Acrobat), Canva, Figma, PowerPoint, and Google Slides.
- Experience with project and ticket management tools (e.g., Jira, Confluence).
- Strong English communication skills and ability to partner effectively with global teams.
- Comfortable in a fast-paced environment, handling clients via Slack, email, and virtual meetings.
- Detail-oriented, resourceful, and capable of prioritizing tasks to meet deadlines.
- Preferred experience coordinating or supporting creative teams or projects in an agency setting.
- Background in a creative or client-facing role is a plus.
- Work from anywhere
- Fixed weekly hours
- On-time, reliable pay
- Adobe creative cloud included
- Global creative team
- Real Creative Growth
- Culture that inspires
- Creative speaker series
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