Principal Product Manager

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at  

Overview

The Principal Product Manager is a senior, highly strategic role responsible for driving enterprise-critical product initiatives and shaping long-term platform direction across Paysafe. As a Principal PM, you bring deep domain expertise, exceptional cross-functional leadership, and the ability to influence decisions at the highest levels. You will define product vision for complex, multi-team capabilities and guide other PMs and engineering leaders to deliver scalable, innovative payment solutions.

This role is ideal for someone who operates as a thought leader, a strategic problem solver, and a connector across organizational silos.

Key Responsibilities

Strategic Product Leadership

• Own the long-term strategy for a major platform capability, cross-product domain, or enterprise-level initiative.
• Build and champion a clear vision that aligns to Paysafe's multi-year business goals.
• Identify market shifts, emerging technologies, and regulatory trends to shape proactive product evolution.
• Develop high-impact business cases to secure executive alignment and investment.

Cross-Functional Alignment & Influence

• Act as a senior partner to Engineering, Architecture, Compliance, Risk, Operations, and Commercial Leadership.
• Drive alignment across multiple product lines, ensuring cohesive prioritization and technical direction.
• Present strategy, progress, and recommendations to senior leadership and executive teams.

Complex Program Leadership

• Break down large, ambiguous problem spaces into clear, actionable initiatives for multiple teams.
• Guide PMs and POs in defining epics, features, goals, and dependencies.
• Anticipate organizational, technical, regulatory, and operational challenges early and create mitigation strategies.
• Ensure cross-team delivery success for mission-critical initiatives.

Customer, Market & Industry Expertise

• Deeply understand customer needs, competitive dynamics, partner ecosystems, and payment industry trends.
• Establish the problem definition and strategic framing for entire product domains.
• Represent Paysafe externally with partners, clients, and industry groups as a domain expert.

Technical & Architectural Leadership

• Partner with engineering and architecture to define and evolve platform capabilities, integration strategies, and technical roadmaps.
• Ensure long-term scalability, reliability, and compliance considerations are embedded in product direction.
• Challenge technical and business assumptions to guide sustainable solutions.

Thought Leadership & Mentorship

• Mentor and coach PMs, Senior PMs, and POs across the organization.
• Elevate product management standards, tools, and processes.
• Contribute to product culture, organizational development, and strategic planning.

Qualifications

• Educational degree in Business, Economics, Engineering, Computer Science, or a related field, required; or relevant experience in lieu of education.
• 10+ years of experience in product management, with deep experience in payments, fintech, or large-scale B2B platforms.
• Demonstrated success defining strategy and delivering complex, cross-functional product initiatives.
• Strong ability to influence and communicate with senior executives.
• Advanced understanding of payment systems, risk, compliance, APIs, platform architecture, or related technical domains.
• Exceptional strategic thinking, structured problem solving, and analytical ability.
• Experience mentoring PMs and driving product excellence across teams.

What You Bring

• A visionary mindset with the ability to turn ambiguity into a clear, compelling product direction.
• Deep expertise in payment industry dynamics, regulatory shifts, and customer needs.
• Strong leadership presence and the ability to influence without authority.
• A passion for elevating the practice of product management at Paysafe.
• High ownership, accountability, and a track record of driving meaningful business impact.

Why work at Paysafe?

• Career Growth: We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.
• Employee Benefits: In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec-Mar), a birthday day off, and more.
• Work-Life Balance: We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.

Equal Employment Opportunity

Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist you and look forward to hearing from you.